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  • Wearable Technology Delivers New Fitness Essentials

    Wearable Technology Delivers New Fitness Essentials

    Orangetheory Fitness Goes Full Wearable Some gym equipment comes and goes as fashionable or convenient to the user. Other gear just turns up one day, and then you wonder how you ever got along without it. It’s beginning to look like a solid bet that wearable technology for the gym…

    Continue reading →: Wearable Technology Delivers New Fitness Essentials
  • Gym Owner Leadership Approaches Reviewed

    Gym Owner Leadership Approaches Reviewed

    Building A Business In Fitness A recent post on the Club Solutions Magazine’s website reminded me of how proactive you have to be as a business owner; in the gym management business you live and die by your ability to lead. As an independent gym business owner, you’ve probably found…

    Continue reading →: Gym Owner Leadership Approaches Reviewed
  • Endurance And Stamina For Gym Ownership

    Endurance And Stamina For Gym Ownership

    Owning A Gym Probably Will Not Kill You Spartan Race exhorts you to push harder! So says Joe De Sena who we have covered in the past and presently has a new book in print. Spartan is the endurance fitness event company that is De Sena’s brainchild; he’s a believer…

    Continue reading →: Endurance And Stamina For Gym Ownership
  • Gym Sales and Management 101

    Gym Sales and Management 101

    On today’s screen cast we teach a new gym owner the basics of gym sales and marketing and how to discover and improve areas of your business that are failing.

    Continue reading →: Gym Sales and Management 101
  • Retention Tips To Beat The Attrition Of The Slow Season

    Retention Tips To Beat The Attrition Of The Slow Season

    Retention, Retention, Retention! It seems like retention is one of the biggest topics here at the Gym Insight Blog. Well, it is a critical issue that you absolutely must address. That’s because holding on to your membership is the difference between success and failure in any people oriented business; it’s…

    Continue reading →: Retention Tips To Beat The Attrition Of The Slow Season
  • Boosting Revenue Is Great But Keep It Simple

    Boosting Revenue Is Great But Keep It Simple

    I Am About To Contradict Myself Strange as it may seem, this is a rebuttal to my previous post about boosting revenue. Yes, increased margin is good, but too much of a good thing can take your gym off focus, especially in the early days. Some of the most successful…

    Continue reading →: Boosting Revenue Is Great But Keep It Simple
  • Turbocharged Integration

    Turbocharged Integration

    We turbocharged our integration with MailChimp!: We now send the following additional information to MailChimp so that you can run your most targeted email campaigns ever: account status, birthday, visits in the past 30 days, visits in the past 90 days, and visits in the past year. Send a notice…

    Continue reading →: Turbocharged Integration
  • New Shortcuts!

    New Shortcuts!

    Keyboard Shortcuts!: We’ve added several useful keyboard shortcuts to help you get around Insight quickly! Simply type the ‘?’ key on any screen in Insight to pull up the list of shortcuts. You can also access the list of shortcuts by clicking on the ‘?’ icon on the toolbar and…

    Continue reading →: New Shortcuts!
  • Chip Card Readers Roll Out And Follow Up Opportunities

    Chip Card Readers Roll Out And Follow Up Opportunities

    Do The Dip With Your Credit Card Chip How are you doing with taking credit cards at your gym or studio these days? The term is "dip"; you dip your chip card to pay now. That is, of course, if your gym is using the EMV chip card slot on…

    Continue reading →: Chip Card Readers Roll Out And Follow Up Opportunities
  • Look at the camera!

    Look at the camera!

    Take member pictures right from our website!: Now when you click on an existing member picture or the ‘Set Picture’ image on any account, you can take pictures with any webcam you have attached to your computer or the built in camera on your phone, iPad, or laptop!

    Continue reading →: Look at the camera!
  • Steve Jobs – So Many Lessons But Let’s Look At Just One

    Steve Jobs – So Many Lessons But Let’s Look At Just One

    I recently finished reading Walter Isaacson’s biography of Steve Jobs, which I thought was a fascinating life story. There are so many things about this guy that pertain to any business that it’s an irresistible topic to tackle on the Gym Insight Blog. But I promise to visit the subject…

    Continue reading →: Steve Jobs – So Many Lessons But Let’s Look At Just One
  • New Auto Renew Option!

    New Auto Renew Option!

    If you would like your term and prepaid accounts to automatically convert into open ended (paying monthly, weekly, annually) accounts at the end of their term all you have to do is select the Auto renew option. Start by pulling up the account that you would like to automatically convert…

    Continue reading →: New Auto Renew Option!
  • Exporting Members Postal Addresses

    Exporting Members Postal Addresses

    View and export your member’s postal addresses!: We’ve added a report called Postal Addresses under the Contact Info reports tab. With the new report you can view and export your member’s postal addresses for direct mail campaigns or for plotting your member’s addresses on a map!

    Continue reading →: Exporting Members Postal Addresses
  • Lifetime Customer Value Calculation And Why It Matters

    Lifetime Customer Value Calculation And Why It Matters

    Think About What Each Customer Means To You Individually, unless you have a specialized studio that caters to an elite clientele, each customer is just a marginal element of your monthly revenue. Not that you should ever think of them that way literally. Instead, you should look at the big…

    Continue reading →: Lifetime Customer Value Calculation And Why It Matters
  • ACSM Worldwide Survey And Trends For 2016 In Review

    ACSM Worldwide Survey And Trends For 2016 In Review

    Fitness Trends For 2016 It’s about time once again to review the trends that are in the ascendant and what has changed in the last year or two in the fitness industry. Fortunately, we don’t have to guess or dig too deeply. The American College of Sports Medicine (ACSM) produces…

    Continue reading →: ACSM Worldwide Survey And Trends For 2016 In Review
  • Finding Your Retention Rate and Why It Matters

    Finding Your Retention Rate and Why It Matters

    Back To Basics Yet Again Even in this digital-first era, when it comes to operating a business, it still all boils down to the basics. By this, I mean a few specific skills and functions that we have addressed in some detail over the years, here on the Gym Insight…

    Continue reading →: Finding Your Retention Rate and Why It Matters
  • Is It Time To Hire A Gym Business Manager?

    Is It Time To Hire A Gym Business Manager?

    Facing The Day You Decide To Hire Managers When it comes to hiring new people for critical positions in a growing business, gym owners often find that it’s a tricky affair; the needs are many, and so are the hazards. It’s one of the things that can have a lasting…

    Continue reading →: Is It Time To Hire A Gym Business Manager?
  • Prepare To Connect Your Gym To Everything

    Prepare To Connect Your Gym To Everything

    If Humans Use It The Internet Of Things Will Connect It The world is changing around us all, and we here at Gym Insight are working to track the new trends, and attempting to relate them back to gym business ownership. If you can start a fitness business with a…

    Continue reading →: Prepare To Connect Your Gym To Everything
  • Protecting Customer Information

    Protecting Customer Information

    Four Tips for Protecting Customer Credit Card Information in Your Fitness Business Data breaches involving credit card numbers and other financial information unfortunately have become common for consumers. According to a Gemalto report, there were 1,540 data breaches worldwide in 2014, which compromised more than one billion data records. These…

    Continue reading →: Protecting Customer Information
  • Beginners 6 Best Gym Machines

    Beginners 6 Best Gym Machines

    6 Best Gym Machines for Beginners to Use Gym equipment is divided into gym machines and free weights. For beginner use, it is advisable that you work with gym machines first. Right about everyone wants to look younger, have an amazing body, as well as great skin. To meet these…

    Continue reading →: Beginners 6 Best Gym Machines
  • A Friendly Chip Card Reminder

    A Friendly Chip Card Reminder

    The Chip Yet Again Have you started using the appropriate slot for taking payments by chip cards? As I wrote earlier many large companies still have not done so. We have reached the time of the retailer taking more responsibility for fraud and at this point I hasten to add…

    Continue reading →: A Friendly Chip Card Reminder
  • Reality TV Serves Up A Genuine Prophet

    Reality TV Serves Up A Genuine Prophet

    More Swag From Our Golden Age Of Television The New Year is always a good time for reflection and taking stock of where we are and where we ultimately wish to be. About eighteen months ago I wrote a post inspired by the reality TV show Bar Rescue and how…

    Continue reading →: Reality TV Serves Up A Genuine Prophet
  • Profitability – The Key To The Gym Business

    Profitability – The Key To The Gym Business

    Apart From Your Club Members That Is Sometimes, when you are a fitness industry small business owner you feel like your gym is a boxing ring with your office right in the middle of it. You might even feel like you are the punching bag from time to time. Owning…

    Continue reading →: Profitability – The Key To The Gym Business
  • Membership Relationships Built On Balance

    Membership Relationships Built On Balance

    The Reason For Reporting Numbers Don’t let the numbers distract you; owning a small gym business is still all about relationships. I know that I have spent a lot of time and digital ink over the last few years saying that it’s about the experience. But that is really just…

    Continue reading →: Membership Relationships Built On Balance
  • Your Website Is No Longer An Optional Extra

    Your Website Is No Longer An Optional Extra

    Picking Up The Pace Of Fitness Business Marketing Having a website is pretty much a fundamental part of marketing for any business these days. In the gym business there are numerous ways that having a digital home helps you communicate and connect. But there are different levels of presence of…

    Continue reading →: Your Website Is No Longer An Optional Extra
  • Hashtags For Gyms And How To Use Them

    Hashtags For Gyms And How To Use Them

    A Simple Social Solution For Gym Marketing When you have a business where you’ve put everything into it and you spend every waking hour of the day trying to get it going, when you’re always on call to respond to daily crises, you owe it to yourself to get every…

    Continue reading →: Hashtags For Gyms And How To Use Them
  • Membership Payment System For Your Gym Business

    Membership Payment System For Your Gym Business

    The Price Of Taking Gym Payments In sales, they say something like, "you’re only as good as your last paycheck!" That rings true for small gym business owners too. So, it’s a problem if a service takes a payment on your behalf and delays sending funds to your bank account.…

    Continue reading →: Membership Payment System For Your Gym Business
  • Survey Says Wearable Tech Is Key

    Survey Says Wearable Tech Is Key

    Trainers Adopting Tech Could Create New Potential A recent American Council On Exercise (ACE) Survey, quoted by Club Industry Magazine turned up the conclusion that trainers need to be more aware of the potential offered by wearable technology. This refers to the wristband devices such as FitBit that record all…

    Continue reading →: Survey Says Wearable Tech Is Key
  • The Challenges Of Creating Your Own Brand

    The Challenges Of Creating Your Own Brand

    There was a time when I would have thought that creating a brand was as simple as having an idea and commissioning a graphic designer to put my imaginings into visual form. I have learned a simple and harsh lesson over time: You have to work very hard to get…

    Continue reading →: The Challenges Of Creating Your Own Brand
  • Building Value In Gym Ownership

    Building Value In Gym Ownership

    The Value Is Real If You Respect It Yourself One of the things that you learn when you’re working as a freelance contractor in the software business (bare with me here) is that you get more respect and more clients if you set a price that represents real value and…

    Continue reading →: Building Value In Gym Ownership
  • Bring In New Members And Promote Your Gym With Events

    Bring In New Members And Promote Your Gym With Events

    The Value Of Holding Events What do you do for your marketing and promotions currently? Hopefully, you are connecting with local businesses and getting creative with trial memberships. But in addition to that, have you been sponsoring or holding events that bring people into your gym space? These days, you…

    Continue reading →: Bring In New Members And Promote Your Gym With Events
  • Measurement Makes For A Happy Gym Owner

    Measurement Makes For A Happy Gym Owner

    Accounting For The Details There are so many ways that paying attention to your costs will save some money and keep you earning a profit. Think of it like lacing your shoes before you workout. A better fit might only mean a slight advantage, but that could be the difference…

    Continue reading →: Measurement Makes For A Happy Gym Owner
  • Survey Shows Small Gyms Grow By Reviews

    Survey Shows Small Gyms Grow By Reviews

    Third Party Confirmations I was just reading the results of a really interesting small business survey, and the discussion about it, on the Club Solutions Website. The point was that community and reviews lead as the driving forces for growth across the spectrum of small businesses. Of 6,000 survey respondents,…

    Continue reading →: Survey Shows Small Gyms Grow By Reviews
  • This Could Be The Ultimate Retention Tool

    This Could Be The Ultimate Retention Tool

    Choose Your Application If you could develop a mobile application or app for your gym members what would it be? Would it be purely account information or training records? Would you want to make it a stand-alone Giga-download giant or a lightweight gateway app? Would it help you communicate with…

    Continue reading →: This Could Be The Ultimate Retention Tool
  • Charity Events By Orangetheory Prove My Point

    Charity Events By Orangetheory Prove My Point

    On Orangetheory Joining Communities The new HIIT concept gym business Orangetheory has been expanding like crazy across the country of late. I’m glad to see that there is a fitness ethos behind the boom. It looks like they’re selective in whom they hire; only properly trained and certified exercise science…

    Continue reading →: Charity Events By Orangetheory Prove My Point
  • The Diversity Bull In The China Shop

    The Diversity Bull In The China Shop

    Some Thoughts Based On Recent Events Human resources issues may seem like a long stretch for the Gym Insight Blog but this is a serious set of issues that could easily cause any small business to lose the farm. I’m talking about the fast changing and very sensitive issues of…

    Continue reading →: The Diversity Bull In The China Shop
  • Drive Your Gym Business Forward With Digital Services

    Drive Your Gym Business Forward With Digital Services

    Gather Round For The Gym Insight Founder Story More businesses are creating mobile apps to either support their businesses or from which to bring forth a new enterprise and it is helping smart marketers to promote products and services in the most cost-effective way. The use of any digital offering…

    Continue reading →: Drive Your Gym Business Forward With Digital Services
  • Customer Service Is Not For Everyone

    Customer Service Is Not For Everyone

    Give Great Customer Service To Secure Your Business Future I’ve come to the conclusion that there’s one simple key to effective customer service. It’s a principle that’s so obvious that it is quite simply missed most of the time. Sometimes genius lies in the simple, the unsophisticated and the literal.…

    Continue reading →: Customer Service Is Not For Everyone
  • Ease Your Gym Management Burden By Learning How To Delegate

    Ease Your Gym Management Burden By Learning How To Delegate

    The Gentle Art Of Doling Out The Tasks There is an old aphorism that a job is like a treadmill, one where you have to keep moving to stay in one place. I would ask you, the reader who is also a gym business owner, whether you intended to form…

    Continue reading →: Ease Your Gym Management Burden By Learning How To Delegate
  • How to Market Your Gym the Lazy Man’s Way

    How to Market Your Gym the Lazy Man’s Way

    I think that you would agree me when I say: "Marketing is one of the biggest problems gyms owners will ever face" What if there was a marketing system that automatically just prints cash for you… Wouldn’t that be great? There is a way to have a marketing machine that…

    Continue reading →: How to Market Your Gym the Lazy Man’s Way
  • Getting A Grip On Fitness Industry Trade Shows

    Getting A Grip On Fitness Industry Trade Shows

    You know, we’re in a resolutely business-to-customer service industry, are we not? So, you might be forgiven for thinking that attending trade shows would be a waste of time. Don’t you believe it for a minute! It may be individual customers that you serve that earn your revenue but it’s…

    Continue reading →: Getting A Grip On Fitness Industry Trade Shows
  • Moving Your Gym And Surviving A Change In Gym Location

    Moving Your Gym And Surviving A Change In Gym Location

    When You Have To Do What You Would Rather Not One of the biggest challenges that a gym owner can face is moving the physical location of the business. Perhaps this is even more of a pressing issue if you already have a location that your clients love. Everything else…

    Continue reading →: Moving Your Gym And Surviving A Change In Gym Location
  • Streamlining Hiring And Training Processes For Gym Owners

    Streamlining Hiring And Training Processes For Gym Owners

    Building On Previous Discussions Some time ago, Gym Insight was fortunate to have a guest post from Mike Hedlesky. It was an in-depth piece that has been a real asset to the Insight Blog and, judging by the traffic, a useful source of information and validation for the readers. So…

    Continue reading →: Streamlining Hiring And Training Processes For Gym Owners
  • Thoughts On Security Data Breaches And Liability

    Thoughts On Security Data Breaches And Liability

    Sounding The Data Breach Alarm Again Once again I’m writing about the issue of liability in financial data. Data breaches can affect more than credit cards, although the driving force is the card companies’ clamp down on fraud and identity theft. As the merchant, that is the account that is…

    Continue reading →: Thoughts On Security Data Breaches And Liability
  • Podcasts For Gym Owners And By Them Too

    Podcasts For Gym Owners And By Them Too

    Sharing The Conversation With Podcasting When you own a twenty-first century gym you really should support it with all the up-to-date media resources you can get. In my opinion, using the available tools of the Internet is the best way you can leverage even the leanest budget; many of them…

    Continue reading →: Podcasts For Gym Owners And By Them Too
  • Funding Your Gym The Silicon Valley Way

    Funding Your Gym The Silicon Valley Way

    Stages Of Building Your Empire The readers of Gym Insight are a pretty diverse group of people; some have aspirations to gym ownership and others are already there. So let’s look at one of the sexiest ways to get business funding. This is how the tech startups go about bootstrapping…

    Continue reading →: Funding Your Gym The Silicon Valley Way
  • Why Join a Fitness Academy for Daily Exercise?

    Why Join a Fitness Academy for Daily Exercise?

    We all know that daily exercise is important for staying fit. However, there are plenty of excuses that keep many people away from daily workout routines when they are at home or work. One of the best ways to ensure regular workout is being enrolled into a fitness academy where…

    Continue reading →: Why Join a Fitness Academy for Daily Exercise?
  • Punch Card Feature Now Available

    Punch Card Feature Now Available

    Now your members can enjoy the benefits of the classic punch card. The ways to utilize this feature are endless. Your fitness business can use the punch card to create a reward program, to track classes, or to manage visitor packages with ease.

    Continue reading →: Punch Card Feature Now Available
  • Gym Business Niches You Wish You Thought Of

    Gym Business Niches You Wish You Thought Of

    The Fitness Experience Companies like SoulCycle and Spartan Race are focused on the experience you have during training or as goals to meet for preparatory training. Other systems like CrossFit demand much of your body and even with proper supervision by certified staff you can easily strain muscles and joints…

    Continue reading →: Gym Business Niches You Wish You Thought Of
  • Credit Card Liability And You

    Credit Card Liability And You

    Credit Card Crackdown What is going on with that whole credit card change out, due to be completed by October? It looks like there will be a big panic right at the last minute as retailers (including the fitness industry) will be doing all of the things that they should…

    Continue reading →: Credit Card Liability And You
  • Improved search and more guest features!

    Improved search and more guest features!

    Improved search and more guest features!: We’ve completely redone our search function to make it much more powerful, fast, and intuitive! We added many more features for handling guests and viewing guest transactions. And finally, we did a major hardware upgrade to our database servers!

    Continue reading →: Improved search and more guest features!
  • Updates & Bug Fixes OH MY!

    Updated the Dues Change Report to add year-over-year changes: The Dues Change Report will now show you a comparison with how you’re doing from the same date a year ago. This helpful snapshot can show you in a split second if you’re making progress or if you need some help!…

    Continue reading →: Updates & Bug Fixes OH MY!
  • Minimizing Membership Impact During Club Updates

    Minimizing Membership Impact During Club Updates

    As the proud owner of an independent fitness business you may be enthusiastic about keeping the decorations and equipment right up to date. That is, until you see the price tag and the amount of disruption. If you are caught unprepared the first time that you attempt an update you…

    Continue reading →: Minimizing Membership Impact During Club Updates
  • Employee Incentives In Gym Management

    Employee Incentives In Gym Management

    There are so many things that have to work together to make any business successful. But if the employees can work together as a self-supporting team you are winning the most difficult part of the battle. Any business that works with memberships and requires selling and customer service needs a…

    Continue reading →: Employee Incentives In Gym Management
  • The 3 Most Disruptive Forces In Fitness

    The 3 Most Disruptive Forces In Fitness

    Disruption is that thing that happens when an established way of doing this or that, or your network suddenly discovers that it has new competition, from out of nowhere, overnight. Technology is disruptive because it is evolving and emerging so quickly. Customer service is disruptive because most companies do it…

    Continue reading →: The 3 Most Disruptive Forces In Fitness
  • In Pursuit Of The Smooth On Boarding Process

    In Pursuit Of The Smooth On Boarding Process

    There is nothing more worthy of celebrating, when you own a gym, than bringing in new memberships. It gives you hope for the future as you watch your list of members grow. This so-called on boarding period is a highly critical time that you can use to secure your relationship…

    Continue reading →: In Pursuit Of The Smooth On Boarding Process
  • Fitness Lessons For The Fitness Business

    Fitness Lessons For The Fitness Business

    Working in the fitness business is a really rewarding way to make a living, as many of the readers of Gym Insight Blog know from personal experience. There are some great lessons from training and working out that apply well to the practice of small business ownership. What follows here…

    Continue reading →: Fitness Lessons For The Fitness Business
  • New Account Screen and Browser Support Updates!

    Added more browser support for the new account view:If you tried the new account view and it didn’t work correctly for you, please try it again now! We’ve added support for all major browsers including Internet Explorer versions 10 and up. Fixed a bug in the daily sales screen: If…

    Continue reading →: New Account Screen and Browser Support Updates!
  • Members First Then Brand Advocates

    Members First Then Brand Advocates

    Get Gym Business Leverage From Digital Media These days we hear a lot about customer engagement and brand advocates. These are customers who vocally and enthusiastically support your brand. Combined with digital marketing channels and social media they can bring in the new business without an expensive advertising campaign in…

    Continue reading →: Members First Then Brand Advocates
  • How Can You Capitalize on the Greying of America?

    How Can You Capitalize on the Greying of America?

    By now it’s no secret that America is aging. In 2014 there were 113 million adults over 50 and by 2030 there will be 160. At least 50% of discretionary income belongs to the 50 and older market. There’s a huge opportunity within this group of individuals who want to…

    Continue reading →: How Can You Capitalize on the Greying of America?
  • Gym Management And Software Services – Pointing Out The Parallels

    Gym Management And Software Services – Pointing Out The Parallels

    Parallels In Gym Ownership And Software Services Companies I am fortunate to have had the privilege to see the inner workings of two different industries. My background and education is in computer science but my passions and enterprises have always been in fitness. That led me to having both a…

    Continue reading →: Gym Management And Software Services – Pointing Out The Parallels
  • Crowdfunding For Gym Business Impact

    Crowdfunding For Gym Business Impact

    Jumpstarting Your Gym Business With The JOBS Act For those of us who are not in finance it might come as a surprise that there has recently been a watershed moment in the history of business investment. This was the 2012 Jumpstart Our Business Startups (JOBS) Act, which changed the…

    Continue reading →: Crowdfunding For Gym Business Impact
  • The Sensitive Business Of Selling Your Gym Business

    The Sensitive Business Of Selling Your Gym Business

    Finding A Buyer I recently wrote an article about how and when to sell your gym. It covered the basics about the topic but there is so much more information out there that it’s likely something that I’ll revisit a few times. There are many motives behind selling, from fast…

    Continue reading →: The Sensitive Business Of Selling Your Gym Business
  • On The High Road To Premium Gym Ownership Success

    On The High Road To Premium Gym Ownership Success

    Giving The Value Might Just Return It At A Premium Obviously I have been writing copious amounts about marketing and premium business models. However, with the potential for value and return on investment (ROI) I think that it’s important to cover it as thoroughly as possible. As the saying goes:…

    Continue reading →: On The High Road To Premium Gym Ownership Success
  • First Things First In Digital Name Selection

    First Things First In Digital Name Selection

    This Quirk Might Give Your Business Away When you are responsible for everything that happens in your business you are juggling so many hats it can be extremely stressful when you have to make choices and decisions in marketing. Decisions range from selecting the color scheme of your brand and…

    Continue reading →: First Things First In Digital Name Selection
  • Lean Startup For Ambitious Small Gyms

    Lean Startup For Ambitious Small Gyms

    What Is Lean Body Mass Of Your Gym? Marketing is a funny business, funny as in strange but not so much hilarious. You pursue what you think is the best market solution and then it turns out something works better. What do you do? Go after the new opportunity? Ignore…

    Continue reading →: Lean Startup For Ambitious Small Gyms
  • New Year Fitness Industry Review And Preview

    New Year Fitness Industry Review And Preview

    Breaking Down Boundaries 2014 saw changes and much activity in the fitness industry and new some trends. The hope of new things brought us the excitement of things like getting down in the mud with Spartan Fitness. CrossFit stepped up to be the exemplar of the aggressive type of training…

    Continue reading →: New Year Fitness Industry Review And Preview
  • Standing Up To The Big Boys

    Standing Up To The Big Boys

    Because The Bigger They Are… As the big guys get bigger, and keep pouring cash into their fitness center locations, you might think that they would be impossible to beat. It’s just a fact that large corporations have all the money and other financial resources at their disposal that anyone…

    Continue reading →: Standing Up To The Big Boys
  • Differentiating Price and Value In Premium Gym Memberships

    Differentiating Price and Value In Premium Gym Memberships

    Do Premium Gym Memberships Have A Future? Why are there some gym business models that seem to be in huge demand while still charging top dollar for memberships? I think that the simple answer is that there are enough members who are shopping by value and not price. It’s not…

    Continue reading →: Differentiating Price and Value In Premium Gym Memberships
  • What Is The Deal With Google These Days?

    What Is The Deal With Google These Days?

    You Cannot Avoid The Google There are so many things a small gym or fitness center owner needs to be aware of, most of which are not directly related to the gym business. Hopefully, articles such as this one will help you to keep up to date and informed about…

    Continue reading →: What Is The Deal With Google These Days?
  • Industry Trends Compared And Updated

    Industry Trends Compared And Updated

    It never hurts to look back at the predictions of the past and look at where the trends are leading at the present moment. I recently posted about the latest trends that were published by the American College Of Sports Medicine (ACSM). So I figured it might be appropriate to…

    Continue reading →: Industry Trends Compared And Updated
  • Gym Management Software As A Service

    Gym Management Software As A Service

    Platform As A Service Or Software As A Service I was recently talking to a local small business manager who told me about how his company saved itself by switching format. Clients demanded to get updates and they felt compelled to comply. Payment in a one-time fee meant that the…

    Continue reading →: Gym Management Software As A Service
  • The First Reports On Gym Business Trends For 2015 Are Out

    The First Reports On Gym Business Trends For 2015 Are Out

    OK so it is about time to start looking at the trends for fitness in 2015 and the ACSM has released their most recent survey of club owners. There were not a lot of surprises but there are some interesting conclusions from that report and some other things that come…

    Continue reading →: The First Reports On Gym Business Trends For 2015 Are Out
  • SoulCycle Creates An Intense Experience

    SoulCycle Creates An Intense Experience

    This is another article that takes a look at a particular brand in the gym business. I haven’t been asked to write these and I don’t receive any payment from them. This is just my attempt to put the gym management business in context and to spread a little knowledge…

    Continue reading →: SoulCycle Creates An Intense Experience
  • Seven Sources Of Authentic Seasonal Gratitude

    Seven Sources Of Authentic Seasonal Gratitude

    The Thanksgiving 2014 Gym Insight Blog Post It’s Thanksgiving again, one of my favorite times of the year. It’s the time to be with family and enjoy the harvest we’ve reaped. Even if it’s been a tough year and there’ve been so many challenges your head’s spinning, it’s important to…

    Continue reading →: Seven Sources Of Authentic Seasonal Gratitude
  • Building Strong Reputation Foundations From Membership Testimonials

    Building Strong Reputation Foundations From Membership Testimonials

    Taking Your Reputation Forward By Asking For Testimonials If you have a system that currently gets testimonials and positive reviews from your membership that is a gift! If you can get testimonials easily, you’re golden. If not, join the club! It’s not usually easy to elicit praise from customers on…

    Continue reading →: Building Strong Reputation Foundations From Membership Testimonials
  • The Best Time To Sell Your Gym

    The Best Time To Sell Your Gym

    After all of the hard work and time you have put into your small gym business you owe it to yourself to maximize the value you get out of it when you sell it. Quite simply, the best time to sell your gym is when things are moving up. When…

    Continue reading →: The Best Time To Sell Your Gym
  • Change Management For Gym Managers

    Change Management For Gym Managers

    Change Management Is Risky Business Crunch Fitness is on the market for around $200 million. Wow! Wow, not just because that’s a lot of dough but because of the company’s unique business model that they use and how it could be hit by change coming in from the outside. As…

    Continue reading →: Change Management For Gym Managers
  • Unboxing the Gym Experience

    Unboxing the Gym Experience

    When The Unboxing Experience Feels Like Your Birthday I recently set up a local service with a card reader. The company that sent the reader seems to have a real insight into the concept of experience, particularly the unboxing experience. The reader is well designed but so was the box…

    Continue reading →: Unboxing the Gym Experience
  • Burning The Candle Of Gym Ownership

    Burning The Candle Of Gym Ownership

    All of the small business owners I know, be they gym owners or anything else, seem to have one trait in common: They’re working all of the time. I can only speak for myself but this permanent work mode has often not felt like work at all. It’s been a…

    Continue reading →: Burning The Candle Of Gym Ownership
  • Mobile Fitness Apps Part 3: Mobile For Managers And Members

    Mobile Fitness Apps Part 3: Mobile For Managers And Members

    In this blog post I want to balance out some of the enthusiasm that I put into the previous two articles in the series on mobile fitness apps. This article changes gears somewhat; it’s a discussion about where the boundaries lie in mobile computing, in support of fitness businesses. I…

    Continue reading →: Mobile Fitness Apps Part 3: Mobile For Managers And Members
  • The Latest And Greatest In Commercial Gym Equipment

    The Latest And Greatest In Commercial Gym Equipment

    The Rise Of The Machines The basics of fitness and gym equipment are essential for a professionally operated gym. They are useful tools for the modern workout routines centered on body weight training. They have not changed in years, which is part of the attraction for some fitness enthusiasts. Some…

    Continue reading →: The Latest And Greatest In Commercial Gym Equipment
  • Mobile Fitness Apps Part 2: Motivating Members

    Mobile Fitness Apps Part 2: Motivating Members

    The power of modern mobile devices lies in the ability to provide new ways to build communities and strengthen the bonds within the membership. In the first blog article on mobile fitness apps I wrote about how you get insight into customer activities and how well your gym is being…

    Continue reading →: Mobile Fitness Apps Part 2: Motivating Members
  • Price Changing Factors For Gym Owners

    Price Changing Factors For Gym Owners

    They say that price setting is an art form, but in my experience, so is juggling flaming torches. They both can be impressive done well, but there is serious potential of getting burned as you go up the learning curve. Changing prices, after your members have had time to get…

    Continue reading →: Price Changing Factors For Gym Owners
  • Gym Insight Is Now Servicing Over 2,000 Fitness Businesses

    Gym Insight Is Now Servicing Over 2,000 Fitness Businesses

    This month, Gym Insight had the honor of welcoming our two thousandth customer! This is big news for us because we still pride ourselves on bootstrapping our company. We believe that the focus is customer service and providing innovative software to keep even the smallest fitness studio two steps ahead…

    Continue reading →: Gym Insight Is Now Servicing Over 2,000 Fitness Businesses
  • Mobile Fitness Apps Part 1: Analytic Power Shift

    Mobile Fitness Apps Part 1: Analytic Power Shift

    In the last two years, there has been a huge amount of interest in mobile fitness apps, as confirmed by Google Trends. Fitness apps can be powerful tools for marketing and motivation and there is a new generation of gym members coming up, who expect that they can download an…

    Continue reading →: Mobile Fitness Apps Part 1: Analytic Power Shift
  • Spartan Race To The Bahamas

    Spartan Race To The Bahamas

    Niche Fitness Vacations Apparently, somebody recently discovered that if you created a Venn diagram of the fitness and vacation markets, there’s an overlap. I reckon that was how destination fitness trips were created. This market serves the people who want more than just the indulgence of a luxury hotel. Destination…

    Continue reading →: Spartan Race To The Bahamas
  • Tackling Membership Retention

    Tackling Membership Retention

    Doing Well By Doing Good Membership retention is the one weightiest factor in running your business, after winning initial sign-ups. I’ve been reminded of this because, according to the author of the book Blue Zones, Dan Buettner, almost all of your members will drop out within three years of first…

    Continue reading →: Tackling Membership Retention
  • Getting Disruptive With Calendars

    Getting Disruptive With Calendars

    One of the most disruptive trends in technology in the last few decades has been the leveraging and (pardon the fancy talk) disintermediation of the old ways that made the wheels of commerce go round. That means that new technologies that are labor saving and disrupting of the status quo…

    Continue reading →: Getting Disruptive With Calendars
  • Gym Insight Into Long Term Fitness Trends

    Gym Insight Into Long Term Fitness Trends

    Fitness trends have had lots of ups and downs that are related to culture and fashion. But there is also an influence on trends that comes from the innovations of technology. Still it’s hard to read the tea leaves out beyond a year or so, as the apparent trend today…

    Continue reading →: Gym Insight Into Long Term Fitness Trends
  • Class Calendar Feature Now Available

    Class Calendar Feature Now Available

    Gym Insight just released the first version of our class calendar feature! This will be a standard feature to all of our premium clients. The class calendar feature is also included in our free version for all those who register to try out our software! We now also have a…

    Continue reading →: Class Calendar Feature Now Available
  • Gym Cleanups Make Good Gym Rescues

    Gym Cleanups Make Good Gym Rescues

    When television production companies catch onto a formula that’s cheap to produce and popular with viewers, they really work it for all it’s worth. Having an expert, who rescues failing small businesses, is a simple and compelling formula within the genre of reality TV. The premise is usually that a…

    Continue reading →: Gym Cleanups Make Good Gym Rescues
  • Now Beta Testing Class Calendar Feature

    Now Beta Testing Class Calendar Feature

    Seeking Beta Testers: We are excited to announce that Gym Insight is now ready to start beta testing our new class scheduling feature. This feature will be free to all our premium clients and has the capability to be displayed directly on YOUR business website! Before we formally launch the…

    Continue reading →: Now Beta Testing Class Calendar Feature
  • Fitness Firm Case Study: UFC Gyms

    Fitness Firm Case Study: UFC Gyms

    The UFC has made a name for itself in the field of mixed martial arts (MMA). They have taken that success and ambitiously turned it into a familiar label onto a new big-box gym franchising operation that puts a body lock on their opponents. They are stable-mates with some of…

    Continue reading →: Fitness Firm Case Study: UFC Gyms
  • Exercising Your Gym Equipment

    Exercising Your Gym Equipment

    Gym equipment is the biggest class of capital assets (and possibly of hassles too) you’ll have to deal with when you’re starting your own gym. Whether you run a small gym or a national franchise location, there are some things that must be addressed with enough quality to make your…

    Continue reading →: Exercising Your Gym Equipment
  • Joining Professional Organizations

    Joining Professional Organizations

    You can’t say too much about certain things in this business and one of them is certification. Also beyond that, or perhaps before it, you want to consider which professional organization is the right one. There are plenty of good organizations such as the American College of Sports Medicine (ACSM),…

    Continue reading →: Joining Professional Organizations
  • Keeping Certifications Up To Date

    Keeping Certifications Up To Date

    Dirty Work Continued… As a business owner there’s a plethora of rules regulations and certifications that you have to navigate through. Of course, on top of that, gym ownership comes with its own specific headaches. When you own a business of any description you quickly find out that there are…

    Continue reading →: Keeping Certifications Up To Date
  • The Jerry Seinfeld Success Strategy

    The Jerry Seinfeld Success Strategy

    Because my gym has been doing well recently, I’ve been forced to analyze all my financials. I say this because I had been solely relying on the competence of my bookkeepers for the past couple of years, blindly thinking that they would do a good job. I was so wrong!…

    Continue reading →: The Jerry Seinfeld Success Strategy
  • CrossFit Trend Or Fad

    CrossFit Trend Or Fad

    It seems like lately I can’t help but notice that workout spaces have been popping up with the name CrossFit displayed in bold letters across the front of the building. Gyms that offer this new workout system have been spreading like wildfire. Because it’s such a mixed and intense way…

    Continue reading →: CrossFit Trend Or Fad
  • The Top Reasons Gyms Succeed

    A while back I wrote an article about the ten reasons new gyms fail. It was well received by the readers of Gym Insight and the discussion was very gratifying for me. But as a believer in fitness and getting results in a positive way I feel compelled to balance…

    Continue reading →: The Top Reasons Gyms Succeed
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Recent Posts

  • Celebrating Anti-Highlights Can Transform Your Gym Culture

  • Why Gym Owners Should Recommend Solo Fitness Apps to All New Members

  • Newsletter 34: September

  • Increase Revenue Through Promoting Wearable Technology

  • The Psychology of Turning “Almost Members” into Actual Members

  • Hunting and Eliminating Hidden Operational Costs in Your Gym

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