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4 Vaccine Policy Considerations to Manage Safety & Expectations

This blog was originally created and published for and by IHRSA ; produced by Alexandra Black Larcom; May 14, 2021. Republished in full. As more Americans receive the COVID-19 vaccine, there are several matters health club operators will need to consider. We looked at insights and perspectives from legal experts to help answer your questions around vaccine policies for members and visitors. There’s no doubt about it, vaccines are good news for the fitness industry. However, until vaccinations are widespread, clubs need to consider their policies around vaccinations for both staff and members. Disclaimer: Please keep in mind new research [...]

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Facing Down Negative Social Media

With all this coronavirus negativity lurking, just how likely is it an irate member will unleash online over a small incident at your club? Right. So you need to be ready for negative social media. How can you do that? First, put a good plan in place before a problem arises. Create a clear social media policy for your employees. In the simplest terms, a social media policy is a guideline for how everyone should conduct themselves online. Here’s a good template and guide. Establish a gym photography policy. Many larger national gyms have a “no photo” and “no video” policy. And while there’s no keeping phones out of [...]

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Unhappy customers

How to Keep Peace Between Gym Members

The gym today is different than it was 12 months ago. It’s changed. Maybe we have, too. There have always been rule keepers and rule breakers, but now, it’s like they live on either side of your fitness club, and they’re driving each other crazy. The culprit?  Masks, social distancing, germ wars … the list goes on and on.  Meanwhile, you and your staff are stuck in the middle. As a gym owner, you need to manage all these senarios to minimize any potential harm Clearly communicate your gym’s policy. First, educate your staff. Define your gym’s coronavirus policy, and what national [...]

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Gym Owner at Media Interview

How Gym Owners Become Media Spokespersons

Ever wonder why that one business owner keeps showing up on your local news station? Sometimes it can seem like reporters keep sources in their back pocket, individuals who are ready at a moment’s notice with a perfect, punchy soundbite. Well, here’s the lowdown — they do. You can get that call too though, if you just use public relations to build your own reputation as a fitness guru.  First — be your neighborhood fitness expert Judge a competition; lead fitness industry forums; assume leadership roles.Write an article or (e)book that takes a stand on an important health topic.Promote your [...]

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New Reports for Enhanced Gym Management!!

New Report: View Check-ins by Hour of Day: Located under the Access Reports tab, this new report will allow you to easily identify peak times and slow times in your facility. Select a range of dates and the graph will plot out the average number of member visits per hour. Learn More Scheduled Payments report renamed!: Quick FYI, to better reflect reality we've renamed the Scheduled Payments report to Pending Account Dues (under the Financial Reports) tab. The Scheduled Payments report now shows the actual scheduled payments as shown on accounts. These are typically one-time or annual recurring payments. Learn [...]

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Gym Punch Card

Punch Card Feature Now Available

Now your members can enjoy the benefits of the classic punch card. The ways to utilize this feature are endless. Your fitness business can use the punch card to create a reward program, to track classes, or to manage visitor packages with ease.

Updates & Bug Fixes OH MY!

Updated the Dues Change Report to add year-over-year changes: The Dues Change Report will now show you a comparison with how you're doing from the same date a year ago. This helpful snapshot can show you in a split second if you're making progress or if you need some help! Remember, under your user profile you can have the Dues Change Report automatically emailed to you every night if you turn that option on! Learn More Added welcome letter, past-due letter, and past-due email previews: If you go to your location settings, you can now see a preview of the [...]

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New Account Screen and Browser Support Updates!

Added more browser support for the new account view:If you tried the new account view and it didn't work correctly for you, please try it again now! We've added support for all major browsers including Internet Explorer versions 10 and up. Fixed a bug in the daily sales screen: If you were seeing sales from the previous day on your daily sales screen, that problem should be fixed now! Please let us know if you're still experiencing problems with this. New account screen!: We're working on modernizing the account screen and making it much more useful. You'll notice a big [...]

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    Industry Trends Compared And Updated

    It never hurts to look back at the predictions of the past and look at where the trends are leading at the present moment. I recently posted about the latest trends that were published by the American College Of Sports Medicine (ACSM). So I figured it might be appropriate to go back and look at how things are coming up from the view of the International Health, Racquet, and Sportsclub Association (IHRSA). Long time readers of this blog will remember that I posted an article about their trends for 2013. Now that we are through 2014 effectively it seems like [...]

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    The First Reports On Gym Business Trends For 2015 Are Out

    OK so it is about time to start looking at the trends for fitness in 2015 and the ACSM has released their most recent survey of club owners. There were not a lot of surprises but there are some interesting conclusions from that report and some other things that come up elsewhere that are really worth taking a look at. The trends for High Intensity Interval Training, bodyweight training and an increasing demand for trainer professionalism all seem to be holding course and continuing onward. It's like there is no real change from last year but that is sometime how [...]

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    Gym Insight Is Now Servicing Over 2,000 Fitness Businesses

    This month, Gym Insight had the honor of welcoming our two thousandth customer! This is big news for us because we still pride ourselves on bootstrapping our company. We believe that the focus is customer service and providing innovative software to keep even the smallest fitness studio two steps ahead of the big-box franchise down the street. Our reputation and the the quantity of customers that we service, speaks for itself. This family business grew organically and is here to stay. Come on aboard with us to enjoy personal communications and streaming updates and features of the next generation gym [...]

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    Class Calendar Feature Now Available

    Gym Insight just released the first version of our class calendar feature! This will be a standard feature to all of our premium clients. The class calendar feature is also included in our free version for all those who register to try out our software! We now also have a website widget tutorial on the "Classes" page to help assist you in getting the calendar displayed on your own website in real time! Don't be shy, try it out for yourself and let us know what you think.

    Now Beta Testing Class Calendar Feature

    Seeking Beta Testers: We are excited to announce that Gym Insight is now ready to start beta testing our new class scheduling feature. This feature will be free to all our premium clients and has the capability to be displayed directly on YOUR business website! Before we formally launch the product, we do need your help and feedback to perfect it. If you are you are a premium client of ours, just drop us a line, and we will get you started scheduling. How do I get started? All you have to do is let us know that you are [...]

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