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Category archive for "Sales"

Gym Business Sales And Some Negotiation Lessons from TV

The Principle of Winning For all of the modern technology in the world, the principles that make the foundations of business are as accurate as they are old. While we designed the Insight Gym Management Software Suite to be a tool that will drive efficiency and profitability, it does so by the fundamentals of business management. One of the most fundamental concepts in business is this: Nothing happens until somebody sells something. Selling is the most fundamental principle in business, and much of everything else follows from it directly. If you can transform the culture of your gym into a [...]

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Automating Fitness Club Customer Relationships for The Win

Getting Organized Is The Key To Winning Organizing your gym members, prospective future members, and members at the edge of retention, is much easier if you have an automated system to manage the process. It’s one thing to have a list of customers and something completely different to have a system that maintains your contacts with them and reminds you of important dates and alerts you to changes. In fitness clubs, Gym Insight is your best tool to stay on top of the customer juggling game. It is a specialized package that, among other things, does the parts of customer [...]

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Are Fitness Club Waiting Lists Good Or Bad For Business?

Let’s Talk About Success What does it mean to have a waiting list? First, you should be thrilled that your fitness club is so in demand! If you have a strict upper limit on capacity such as class spaces adding new members beyond that limit can be a dangerous game. When your gym is overcrowded, service delivery tanks and cancellations skyrocket. Keep A Steady Buzz with A Waiting List You might even want to have a contingency plan that includes cutting off new memberships and waitlisting applicants to prevent chaos. If your gym gets overcrowded or the staff overwhelmed, service [...]

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Complementary Client Programming For Fitness Club Owners

Categories for client programming must align to sales goals and be complementary to one another. After all, the most fundamental activity in any business is selling. In a people-business like fitness, it’s as true as ever; gym business owners have to do some selling to survive. Fortunately, you don’t have to start again from scratch to get every sale. The secret is that, as your gym members come to you on a regular basis you have a warm and receptive audience for your products and services. Your Client Programming And Sales Audit If you have never done such an exercise, [...]

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7 Fitness Industry Hacks for Aspiring Gym Owners

There’s not much that a little creative ingenuity can’t overcome. The fitness industry is one where you can get a start with or without vast sums of capital to invest. While it might seem easier to do with truckloads of financial backing, there are plenty of things you can do to get started or at least boost your business to the next level. 1. Be The Expert Focus on what you do best. That thing that you’re most confident about and for which you have the most experience, this is what management gurus call your core competence. The knowledge that [...]

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3 Alternate Revenue Streams To Boost Your Fitness Business

Getting Beyond The Gym Business Basics Developing alternate revenue streams for your new fitness club is the next stage for any ambitious gym business venture. If you hope to grow your business beyond the basics of club memberships, it is vital to have additional sources of income to achieve long-term success. Once you have a steady stream of income from membership subscriptions to your club, you have a solid start to gym ownership success. That doesn’t mean you can sit back and relax though. It is time to expand all of the additional channels of income that compliment and enhance [...]

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Why Client Acquisition Is Critical In The Gym Business

Planning For Client Acquisition Success After my last post about starting your own business, the logical follow-up is a blog about client acquisition. Yes, that post did go into details about how important it is to understand your customers. Also, there is no doubt that finding your niche is the key to success too. You need a practical, step-by-step plan to acquire new members. What that means is a plan to get them in the front door, signed up, and working out. While you should build a funnel for membership sales, you don’t want to get caught in a formula [...]

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Starting Your Own Business In A Fitness Niche Like CrossFit

The Niche Gym Business That Works For You If you’re starting your own business, there are lots of fitness niches that you can pursue. CrossFit is but one of many. However, the CrossFit concept is the perfect example of a gym model that finds the strongest motivation for a specific type of gym membership prospect. It has been about four years, maybe more, since I first noticed CrossFit boxes. I was suddenly aware they were popping up in storefronts, industrial spaces, and old service stations around here. I have to say that I am impressed by the resilience of this trend. [...]

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Tracking You Gym Business Alternate Revenue Streams

Given monthly members, good retention, profitable premium products, and alternative revenue streams, how do you keep track of it all? The alternative revenue streams are those oddball types of income that can get lost in the mix if you don’t have an adequate system for recording revenue and membership status. Combining EPOS Management And Membership Data The solution is a combination of a point of sale system and a gym management software package that integrates information in a way that works best for the gym business. Electronic Point of Sale or EPOS has been the standard for cash registers for [...]

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How Client Acquisition Is Like Client Programming For Marketing

When you set up the client acquisition process your club membership marketing, you will be able to manage everything you measure. The fitness marketing insights that you’ll find in the numbers will empower you to improve your sales results and bring new members into your business more efficiently. It’s much like the way a well-planned training program helps a club member get into the best possible shape. Over time, you gather data and reflect on your performance, improving it from the insights you learn. Finding The Answers In The Data Starting out, you’re just glad that you have enough new [...]

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3 Secrets To Starting Your Own Fitness Business In 2018

Starting your own fitness business has never been easier. That statement, of course, assumes you have the charisma and certifications to run your own shop. Or you have access to a high six-figure sum of capital to invest. I’m mostly talking to the former fitness employees, the gym professionals ready to strike out on their own. I’ve met many outstanding trainers that could manage the journey if they had to do it. If you fit that description and you’ve committed to bootstrapping your way into fitness club ownership, keep the following three things in mind. Charge What You're Worth One thing [...]

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Mastering The Subscriptions Model And Avoiding The Obvious Mistakes

A whole new class of businesses has discovered the subscription business model. Many internet-based startups realize that monthly memberships suit them better than selling one-time up-front payment for products and services. The business model for fitness has long been club subscription memberships along with add-on features and in gym purchases. Changes in technologies and consumer preferences have helped to make automated payments over time more appealing. Subscribing For Short-Term Wins The psychology of subscriptions changes the way customers think about your business. The pain of massive up-front payments that scare off prospects, without consideration for the big picture. A monthly sum is much [...]

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9 Alternative Revenue Streams To Boost Your Gym Business Returns

Alternative Revenue Streams For The Good Of The Team Monthly memberships revenue is the engine that puts you in business and keeps you going. However, that doesn’t mean you can’t do better and deliver more value to your clients by adding alternate revenue streams to your income. In fact, finding the premium products and services are the sauces that take you beyond just being in business and into the realm of financial success. Even so, the winds of fortune are fickle, that’s a saying or something, and, from the experiences I’ve witnessed, I’d say that it’s a fact; everything can [...]

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A Pro Tip For Small Gym Business Client Acquisition

A Pro Tip For Small Gym Business Client Acquisition If you look at your small gym business from the broadest perspective possible, client acquisition is the one central function that drives your operation. Arguably, everything else is a detail. Of course, some of the details are critical, but they address the members you pick up as part of the acquisition process. However, the cost to acquire new members isn’t as useful a measurement for you as the lifetime value of those new memberships. Everything other than that drive for client acquisition is a refinement or facilitated by it. Your income [...]

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Gym Member Personas: Who Are These Idealized People?

People Person Persona Are there gym member personas that describe the typical groups of members of your fitness center? In marketing, a persona is a profile of the ideal customer for your products or services. You create them as character sketches of the consumers or businesses most likely to benefit from your fitness center. Well-researched customer personas will also help you grow your membership and profit margin by describing the patrons who are right for your business goals. Professional marketers who specialize in inbound marketing strategy use as many personas as required to define the buyers for their products and [...]

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