Checklist for Hiring Personal Trainers Do you use a checklist when you are hiring staff at your gym? What follows here is the checklist for hiring personal trainers that I use as a structure for the interview and hiring process. As a small business owner and fitness center owner and manager you have to be organized to the point of being obsessive compulsive. In the corporate world of big gyms and worldwide fitness franchises you get all kinds of support that’s not available to the independent owner. Being an independent business owner also has its virtues but as an entrepreneur you need to be [...]
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Fitness Pioneers Who Continue to Inspire the Fitness Industry The fitness industry has seen some very inspirational figures that changed the way people perceive health and fitness. I am sure in some form or fashion, all of us that are part of the fitness industry today were inspired by at least one of these notable figures, Jack LaLanne, Joe Weider, and Arnold Schwarzenegger. These individuals redefined what it is to be fit and were pioneers in their time. These fitness gurus have redefined health and fitness for people and have inspired countless numbers to not only partake in the health [...]
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Gym Brand Products Promotions You know that you need to establish your brand name and image in the fitness industry, but how will you do that? Giving excellent customer service and providing state-of-the-art gym equipment and facilities are just some of the initial steps. You also need to create some buzz about your gym and appeal to the public at large. While we strive to get creative promotion ideas, we tend to overlook one of the simplest and most effective promotion technique – giving out promotional products. Using branded promotional products are one of the sure-fire ways to increase brand visibility and ensure member loyalty. When you have [...]
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Every fitness facility, large or small, well-established or just barely opening their doors, is faced with the retention riddle. Health and fitness is a commitment toward a better lifestyle. It requires time, conscious thought, planning, and let’s face it, a lot of hard work and effort! Everyone can agree that hard work and no play is no fun. What causes no fun? Lack of interest! So, at the very least, one can deduce that at least one step towards solving the retention riddle is to incorporate fun at your health club. How do you do fun? Keep your members socially [...]
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Summer is the time when people start finding time to relax and have some fun. As people are becoming more and more health conscious by the day, health clubs are becoming a popular hangout for people of all age groups. Health clubs can leverage this demand to their advantage, and come up with events or promotions that people enjoy. This will also increase the popularity of the health club significantly. Here are a few simple ideas for cool summertime events and promotions in your health club. Discounts or Free Trials One of the best promotions you can offer in your [...]
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Operating a gym within a set of rules creates structure for both club owners and members. Whether your gym rules are created for safety purposes or just to build a harmonious, fitness-first experience, they are a significant asset to any well run health club. 1. Gym rules define your club’s culture. The fact is many gyms do not post or enforce any rules. Recently, I trained as a guest at a national chain. This company has a reputation for indulging power lifters and gym rats. Although I knew this, the facility’s condition shocked me. Heavy weight sets were left on abandoned. [...]
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Why sell branded products at your gym Have you ever considered selling a branded product in your gym or online? They could be water bottles, hoodies, equipment or towels. Whatever. The point is your health club’s name would be on that item, wherever it travels. All the while, reflecting your gym's unique identity and generating a bit more cash for your company. What is the difference between a product and a brand? Products are what you sell but a brand is who you are. Brands are created through advertising, intent, and creativity. Your carefully crafted flagship image is your brand. The [...]
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Every gym owner intends to run a profitable health club, but reaching that goal can feel impossible. There are, however, small effective steps you can take today to position your studio for a stronger, healthier future. These good habits start by conducting a line-by-line review of every expense and considering new ways to run an old business. Accountants and business analysts recommend printing out a 12-month profit-and-loss statement twice a year (or even quarterly) in order to accurately appraise every company expenditure. Although such effort sounds tedious, watching every penny is the only way to ensure you’re not wasting money. As [...]
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Don Roberts’ Fit 24/7 Gym keeps things simple. His gym does not boast a sauna, day care, or exercise classes. Customers know to follow the rules or get kicked out. And his club is open every day, 24 hours a day, frequently without a single employee on premise. Stripped bare of any extras and run entirely by himself, his 550-member facility in Durango, Colorado, has been profitable — very profitable, he insists — from day one. The key to making money is minimal expenses and 24 hour access. The advantage of 24-hour gyms In a time when nearly 20 percent of gyms closed permanently [...]
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You’ve probably thought about opening your gym to youth athletes. After all, it’s big business in the United States. About 60 million children play in organized sports every year. And, for better or worse, many parents see their kids' talent as a ticket to college scholarships. With that in mind, creating a program targeted at tween and teen athletes may be a great way to build a base of new customers and make up for billing lost to the pandemic. Selling sports specific training to parents First, make sure new members know about your services. When going through a price presentation, [...]
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By Bill Coons, Loss Control Director (Markel Specialty) Employment in health and fitness centers varies widely depending on the business model of the facility. Health and fitness centers can utilize both employees and contract workers to staff their center. Using both types of workers requires careful planning to help prevent and prepare for potential lawsuits and their ability to defend lawsuits if they do happen. Many fitness centers utilize subcontractors as personal trainers who, when not with clients, may also answer questions from members of the club not training with them. Other health clubs have employees who may work as [...]
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Should your gym add an enhancement fee to offset the increased cost of cleaning materials and procedures? We asked two fitness center owners their opinions. Here’s what we learned. Photos courtesy of Fit247 Does not charge an annual maintenance fee: Don Roberts, owner of Fit247, Durango, Colorado Roberts has owned his gym for 20 years and decided against charging his customers a maintenance fee. The 7,000-square-foot, 24-hour facility is in a small city with a close-knit group of customers, and he prides himself on running a very clean, organized gym. Nearly 20% of his 600 members have been with him almost [...]
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Did you know most universities cancelled spring break for 2021? These students will return home for summer after two full semesters of taking online classes, alone with their computers. Wow. What a drag. As a gym owner, summer 2021 may be your best chance yet to reach these sedentary, cooped-up college kids. Take advantage of quarantine fatigue by creating marketing strategies designed to get them in shape and around friends again. College students love socializing Build a summer promotion encouraging referrals. Meeting with friends is one of the top reasons college students even go to the gym. This translates into an excellent opportunity [...]
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Let’s be real. Many gym owners run their clubs via spreadsheets and direct deposit. We call that “pen-and-papering” a gym. How do we know? Because we owned fitness studios for decades. That’s why we started Gym Insight. We know the right gym management software can help owners grow their gyms without costing them a fortune. Profile of ProFitness of Greenville, South Carolina In 2014, Pete Marston bought a small, struggling 24-hour gym with a friendly crowd ready for a hands-on owner. The recently retired manufacturing executive ran the club without gym software, manually renewing clients. It was time-consuming, but he [...]
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Insurance advice on what to do when things go wrong by Bill Coons, Sr. Loss Control Specialist Club owners often reach out to us and ask the question, “What do I do if someone says they got hurt in my club?” Another common question in follow up to this is, “How will I know if I’m supposed to report an incident to the insurance company or not?” The answers to these questions may vary slightly depending on the type of incident, but creating an incident response policy and training employees will go a long way in protecting your health and [...]
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