The new technologies of Virtual Reality and Augmented Reality are set to change the fitness industry if the current trend continues. Both VR and AR have threatened to do something interesting for years now. But this time the promise might turn into VR products that consumers can use. Your gym members may soon demand fitness equipment that allows them to connect to digitally rendered worlds and games while they work out. Digital devices and smartphones have changed the way consumers use technology; they don’t think twice about exploring and testing new apps. Keeping up with your neighbor means having the [...]

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The Great Marketing Concepts Are Eternal Channels are big in marketing these days. Not that the concept is particularly new or changed recently, but there are more ways to connect to your customers than ever before. I have already written about strategy and marketing, but I want to discuss marketing channels here. Your communication channels for marketing can be digital such as email, social media such as Facebook and Twitter, text messaging and IM platforms, Slack, et cetera. They are also your telephone lines, your front desk, and the script that you have your staff use to close sales. The [...]

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Sometimes you have to do things that you know will be risky and time-consuming. Risky things are only worth doing if the change that they bring is transformational. That is why Gym Insight has become an expert at helping our customers change from outdated, piecemeal gym management information systems to something that ties your business and membership together. Transitions And Transformations In The Fitness Industry Running a gym is a way of life as much as a job, and if you own the business, you have a calling that takes over your life. If you've been conducting business the way that [...]

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The Five Forces of Competition The fitness business offers plenty of opportunities for entrepreneurs and trainers to found startup gym businesses. Your gym can compete against established studios and big box fitness corporations; you just have to be savvy about it. The same factors that define competition within the industry will also show where you can make your entrance and your strategy that will grow the business. Any business situation has potential competitive threats. The gym business is no exception. Michael Porter of Harvard University first laid out a catalog of the Five Forces, which every company faces in one [...]

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Building a small gym business into an asset and an income generator is no small task. You're going to work like you have never worked before when you open a gym. That is unless you have run other consumer based membership businesses then you probably have a sense of what you’re getting into. The secret to success is hard work that delivers a club experience beyond the ordinary. The Basics Always Work Every Time There are more ways to do the fitness business wrong than there are to do it right. Fortunately, there's only a finite list of items that [...]

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The New Age Of Getting Hacked Security is taking on a whole new meaning now. There are still all of the general concerns about physical security risks and the need to secure credit card transactions with the new chip card systems. Now, everything’s connected digitally too, it’s not just a new-age-y saying, it’s true that even the smallest businesses depend on either a computer or a tablet to handle business transactions. Arguably, that makes your digital devices and connection the weak points that bring digital security risks into your business. You have to protect customer information and credit card numbers; [...]

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Again With The Experience The digital economy has changed everything about the fitness experience. Your gym membership is now as much about connecting with people as it is about the workout. The workout experience counts most, but the club experience as a relationship is vital too. Everything from social media engagements, shout-outs for results, to the attitudes and demeanor of your staff members count as part of that experience. Look at everything that you do and evaluate it from the perspective of your members. Customer Experience Cycles Within Lifetime Membership Cycles Customers flow through your gym in cycles. There is [...]

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Paperless Contracts and Digital Signatures!: Paperless Contracts and Digital Signatures! We released the paperless contracts and digital signature feature about a month ago to all of our beta testers and today we’re releasing it to everyone. No more paper contracts, no more filing cabinets! Create and sign agreements right from the Billing Info tab on any account! For more information and step-by-step instructions click on the link below. Learn More Save

The Gym Insight Blog has already taken a look at 2017 trends in gym ownership. However, as you will find below, I currently have doubts about how wearables will fit into 2017. This post is more of a round-up of what the blogosphere is thinking about for the coming year. The beginning of 2017 marks the third year that this blog has covered the trends; follow these links to the posts for 2015 and 2016. How do they look compared to your personal experiences of the last few years? Tech For Gyms Trends Videos for search engine optimization are now a leading digital trend. It’s easier [...]

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How Gym Business Walk Ins Make The Difference Let’s talk about why your gym business walk ins can be priceless for you and how to get the best outcomes of their visits. The fitness industry has lots of great people, but maybe not so many of the best salespeople, and I’m OK with that. However, there’s often a point in the life of your small gym business or studio when you desperately wish otherwise. The time could arise when you need the best team in the world for closing new memberships. So let’s look at why and then address a few [...]

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So, your small gym business is becoming less small, and you’re still spending too much of your time personally promoting your business. You ask, “could I get a marketing pro to do this for me?” Good question, it’s a positive development that you even need to consider this point; so what do you do? There are plenty of marketing professionals who’d love to work for a fitness center. The problem is likely to be whether you can afford to hire them full-time and to keep them busy. The way that small gym businesses can bootstrap a solution is to be [...]

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Giving Back To Your Local Community It seems like schools always need help and, as a local business owner, you have the opportunity to help out by sponsoring a fundraiser that helps schools get the exceptional things that make a difference in education. It might be a great opportunity to give back to your local community and to get a little more involved; there’s even an argument that, if you can help, it’s a responsibility that you shouldn’t overlook. At some point, after you have established your business, and you no longer have the worries of the new owner, you [...]

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Is There A Fitness Retreat In Your Gym Business Future? Here’s something different to consider offering to your members: Organize a fitness retreat. By this I mean a trip to a resort that is conducive to fitness and travel as a group and deliver a suitable set of fitness classes and activities. What would it take to set up a new part of your business that specializes in traveling with members to distant locations and hold classes and activities with them as paying guests? A retreat can be a service that is very profitable. Set Up Promotion And Process Bookings [...]

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Motivation is a most elusive beast. Given sufficient motivation, anyone can achieve the sort of fitness results that they might wish to attain, but relatively few do. The motivation qualification is one of those optical illusions that gets harder to find the closer it gets. As the owner of a gym, boutique studio, or fitness club, you obviously want to motivate your members to turn up and work out; you want to motivate them to get involved and purchase premium products and services. Most of all, you want to drive them to get results, which will do more than keep [...]

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