By Bill Coons, Loss Control Director (Markel Specialty) Employment in health and fitness centers varies widely depending on the business model of the facility. Health and fitness centers can utilize both employees and contract workers to staff their center. Using both types of workers requires careful planning to help prevent and prepare for potential lawsuits and their ability to defend lawsuits if they do happen. Many fitness centers utilize subcontractors as personal trainers who, when not with clients, may also answer questions from members of the club not training with them. Other health clubs have employees who may work as [...]
Read more...
Should your gym add an enhancement fee to offset the increased cost of cleaning materials and procedures? We asked two fitness center owners their opinions. Here’s what we learned. Photos courtesy of Fit247 Does not charge an annual maintenance fee: Don Roberts, owner of Fit247, Durango, Colorado Roberts has owned his gym for 20 years and decided against charging his customers a maintenance fee. The 7,000-square-foot, 24-hour facility is in a small city with a close-knit group of customers, and he prides himself on running a very clean, organized gym. Nearly 20% of his 600 members have been with him almost [...]
Read more...
Did you know most universities cancelled spring break for 2021? These students will return home for summer after two full semesters of taking online classes, alone with their computers. Wow. What a drag. As a gym owner, summer 2021 may be your best chance yet to reach these sedentary, cooped-up college kids. Take advantage of quarantine fatigue by creating marketing strategies designed to get them in shape and around friends again. College students love socializing Build a summer promotion encouraging referrals. Meeting with friends is one of the top reasons college students even go to the gym. This translates into an excellent opportunity [...]
Read more...
Let’s be real. Many gym owners run their clubs via spreadsheets and direct deposit. We call that “pen-and-papering” a gym. How do we know? Because we owned fitness studios for decades. That’s why we started Gym Insight. We know the right gym management software can help owners grow their gyms without costing them a fortune. Profile of ProFitness of Greenville, South Carolina In 2014, Pete Marston bought a small, struggling 24-hour gym with a friendly crowd ready for a hands-on owner. The recently retired manufacturing executive ran the club without gym software, manually renewing clients. It was time-consuming, but he [...]
Read more...
Insurance advice on what to do when things go wrong by Bill Coons, Sr. Loss Control Specialist Club owners often reach out to us and ask the question, “What do I do if someone says they got hurt in my club?” Another common question in follow up to this is, “How will I know if I’m supposed to report an incident to the insurance company or not?” The answers to these questions may vary slightly depending on the type of incident, but creating an incident response policy and training employees will go a long way in protecting your health and [...]
Read more...
6 Short Answers To Help Simplify Your Search 1. What insurance coverage must my health club keep? General Liability Commercial PropertyProfessional LiabilityWorkers’ Comp 2. Do these policies cover every event on property? Professional liability insurance for personal trainers is a must! No! There are many exclusions, and optional coverages may be needed to fully insure your gym. For instance, problems caused by tanning beds, club events, independent contractors, or within onsite businesses may not be covered under every general liability policy. As your fitness club grows, consult with an insurance advisor first before adding such services as childcare facilities, or undertaking breakout expansions [...]
Read more...
Gym owners, here’s a crazy idea – how about marketing New Year’s-style resolutions in March? The moment is perfect: COVID-19 vaccinations are rolling, cities are opening, and people are venturing beyond their bubble. And most people gained a bit of weight these last months. In fact, health studies suggest the average person packed on an additional 12.5 pounds while sheltering in place. Losing weight is the #1 New Year’s resolution. No matter what study you read, losing weight or gaining physical fitness consistently tops the chart for ambitious resolution makers. Why New Year’s? It’s something called the discontinuity effect. Basically, when someone’s life changes — a move [...]
Read more...
As a gym owner, you should always be looking for the next great thing to drive your business forward. That elusive “whatever” that will give you a competitive advantage, offer tangible benefits to your members and fiscal benefits to your bottom line. You’ve probably looked at programming, explored technology, perhaps even considered tweaking your branding. But if you really want all those benefits, you should be looking at Medically Directed Fitness. Let me explain. Medical Fitness, at its core, is about health risk management and partnering with the local healthcare community. Medically Integrated Fitness is how commercial health clubs can [...]
Read more...
Not all equipment manufacturers are the same! Top Product Brands for Fitness Facilities Fitness is an important aspect of our everyday lives. It is imperative for people to realize that fitness helps to keep our body strong and immune to health problems. Lack of fitness greatly reduces a person's life expectancy and increases the chances of developing diabetes, high blood pressure, and many other health problems. This is why many gyms and health clubs are reaching out to new customers by offering the best trainers and fitness equipment that will aide in reducing weight and increasing strength. Which is the [...]
Read more...
If you have opened a new gym, you must know that it is, after all, a new business. So you should be prepared to run and develop that business as a business. To do so, you must acquire knowledge about the fitness business industry, and also be aware of the pitfalls of why new gyms fail so you can be sure to avoid them. In my opinion, here are the top 10 reasons why new gyms fail... #1 - No proper business plan No business plan can be fatal to your new gym. Before starting a gym know: Successful gyms watch finances, [...]
Read more...
Keeping members comfortable makes exercise easier! If you are an owner or operator of a gym facility, I am sure you get daily, if not hourly, requests to turn the temperature down/up or to set the music at a higher/lower volume. It can be difficult to balance all of your member requests and it will be impossible to make all your members happy. The best thing to do is to follow recommended guidelines so that way to can ensure your member base that you are following the rules to ensure their health and safety. Educate members on appropriate gym clothing [...]
Read more...
What is awesome gym customer service? Customer service is important for any business to succeed. If you own a gym, your revenue source will be directly linked to your membership base. In order to ensure your gym business survives and remains competitive in today's fitness industry market, you have to consistently provide your members with high quality service. Customer service plays a vital role in member acquisition and member retention — research by IHRSA shows interaction with fitness staff significantly decreases member dropout. Gym members that are satisfied with the service being provided by your fitness business will automatically come [...]
Read more...
Best Fitness Business Owner Forums Networking through the Internet has opened a whole new world for those in the fitness industry – from gym operators to personal instructors. It enables you to reach out to potential clients and effectively address your target audience. However, there aren’t many social networking sites for gym owners, connecting one fitness business owner to another. People looking to maintain their physique can easily reach out to their peers through social communities, but what about those looking for peer support in building their fitness brand image? You may be wondering why you should communicate with your fellow [...]
Read more...
Inclusiveness means everyone If you want to train disabled people or your fitness club could grow by catering to special populations as a market niche, there’s a certification that enables you to do just that. It’s the Certified Inclusive Fitness Trainer (CIFT) certification, which was developed by the American College of Sports Medicine, in collaboration with the National Center on Health, Physical Activity and Disability. It’s about helping people Disability Fitness I’m sure you’d agree that, as a fitness trainer or gym owner, it never hurts to have additional tools in your toolbox. You really will benefit if you can cater to specific segments of [...]
Read more...
10 Cost-Effective Ways to Promote Your Fitness Business 10 Cost-Effective Ways to Promote Your Fitness Business Marketing your gym is an ongoing process. Placing an advertisement periodically here and there will not be enough for your business to survive. You always have to be proactively thinking about the next promotional idea, slogan, or campaign. There are a handful of ways that are cost efficient and will effectively promote your gym business your within your immediate target area. Here 10 ways to help get you started. 1. Sponsor charities Simply choose a charitable event or charity organization and do short term and [...]
Read more...
