gym membership retention

An Easy Six-Step Retention Strategy for Gym Owners

What is your retention strategy for keeping new members in your gym? If you've focused solely on sales, then you're missing a big slice of future revenue. If members drop off quickly, then your business strategy is really sales based and not retention driven. Instead of keeping existing members happy, you’re constantly on the push for new ones. If you’re losing as many customers as you are signing up, considering looking into your retention strategies. Increasing customer retention rates “by 5% increases profits by 25-95%,” according to a survey by Invesp Consulting. Why? Because you’re more likely to sell additional services to [...]

How to Prepare for the Gym Summertime Slowdown Today

Every gym owner knows summertime is one of the slowest times of the year. Gyms historically see a jump in membership at New Years’ and in the spring. Unfortunately, by late May this universal urge to slim down fades as summer arrives. Sadly, many of these newcomers are ready to cancel their memberships as well. Many gym owners are tempted to just ride out the summer months As a fitness club owner, summer is a great time to refresh equipment, renovate interior or exterior gym areas or go on vaca. After all, burnout is real in this business. However, it is [...]