Here’s the deal: Every gym software comes with a price. The real question is, how much should you actually pay for software that’s both affordable and effective? We believe the more you understand the hidden costs, the smarter your decision will be for your gym’s success. Let’s break it down and find the best value for you.
How much should gym software cost?
The answer depends on which company you choose. Many gym software companies deliberately use a confusing system of fees and charges, which obscures the true cost of their gym software. These companies often require gym owners use their merchant provider to process member payments and charges. Ultimately, this gives them access to all your sales and makes it easy to hide extra fees and withdrawals.
How should I decide what gym software to buy?
- Determine what you need the software to do.
- Call several companies and go through their software demonstrations.
- Hang up and call their customer service department to see if anyone answers.
This third step is the most important. Why? Because most software companies outsource their customer service and rarely answer customer calls. Leaving you, at best, with a person who may know less about the software than you do. Or, at worst, navigating a complicated voicemail system.
What are red flags I should look for when considering gym software?
The company:
- Requires you use their merchant provider. This allows them to charge merchant processing fees that can add up to as much as 4% of your transactions. We’ve estimated some companies charge processing fees as high as 15%.
- Takes all or part of your late fees.
- Charges for customer support.
- Charges for additional users.
- Limits the number of reports run.
- Charges “gateway” fees, training fees, start-up fees, PCISSC.*
- Charges thousands to import your membership database.
- Keeps the software on their platform, not yours.
- Requires multi-year contracts.
With all this craziness, gyms often have no idea how much they are making each month.
Why? Because the software company controls your financials. You would think a gym owner could simply retrieve a statement at the end of the month and view all the charges, but big daddy gym software companies don’t work like that.
They control the merchant processing, They set the fees. Get it? These large gym software companies pull the money out of your business before it lands in your bank account.
This diabolical system obscures how much you are paying for their software. As a result, many gym owners have no idea how much money their business generates each month.
Is there an easier way to buy affordable gym software?
Yes! Look for a company that keeps it simple – sort of like when you’re buying taco seasoning: the mix should only contain four or five ingredients.
With Gym Insight software:
- You receive a flat per-month price based on membership, with a lifetime guarantee.
- You pick the merchant provider. We never touch your sales or bank account, or layer on hidden fees.
- Our 24/7 customer support is free.
- Software training is free.**
- Data transfer fee is $499.
- No contracts.
- 30-day money-back guarantee.
- Software sits on your platform, not ours. Not happy with our service? Hit delete.
So, can I buy gym software without spending a fortune?
Yes! Gym software, like everything else, comes with a price tag. However, by going with Gym Insight, you’re choosing affordable. well-designed gym software. Our software will not saddle you with excessive fees that make it difficult to grow and succeed. Instead, our product frees you to do what you do best – run a gym.
Gym Insight
We don’t normally brag about our company, but we’re proud of how we run our business. Gym Insight is privately owned and started by former gym geeks. Established in 2008, we are committed to continually improving and updating our custom-built gym software.
As we discussed in this blog, our fees are upfront and subscription-based, while our additional charges are based on what you need. For example, are you just starting out and can only afford barcode keys? We’ve got that. Ready to invest more into your gym? Our digital keytags allow you to go 24/7 and make it super easy for new members to sign up and use your facility. The sophisticated matrix QR code refreshes after every use, ensuring members have no way to share entry keys.
Call today at 855-367-4967 (855-FOR-GYMS) for a free demo. Ask for Anthony or Natalia. They will answer all your questions, and even probably a few you hadn’t thought of yet.
* Payment Card Industry Security Standards Council
**Fees incurred for large group or multi-location training.