Customer Profile; OnPoint Gym, Est. June 2023
OnPoint Gym in Wofford Heights, CA, is a young gym with an impressive lineage. Gym owners Tawnya and Danny Torgl are championship fitness trainers and competitors. In a town with a single fitness center, the two opened a 2,000-square-foot facility. It offers services ranging from shock wave therapy and group fitness to personal training on joint-friendly Hoist-brand equipment.
The best is yet to be though. Soon, the facility will grow again as their vision expands to helping people overcome more their physical challenges.
What makes these gym owners special?
Danny Torgl trained fitness competitors for more than 44 years. In this time, his clients earned more than 2,000 all-natural competitor wins. His accolades include:
- National Fitness Hall of Fame Top Trainer,
- Master of Body Sculpting
- Elite Fitness Competition Coach
- More than 3 million followers on Instagram
Danny, Tawnya explains, is the gym’s celebrity. Clients drive hours to attend a session with the healthy and strong 64-year-old. He’s brought an energy and inspiration to a small town with a tight-knit community.
Tawnya also trains members. She is a seven-time winner in figure for women 50 and older. And regularly takes top standing in the Open division for Most Symmetry.
How did this gym start?
From a road trip to the town where Tawnya grew up. Wofford Heights is a rural community in eastern California, far from the cement jungle of Los Angeles. The dirt-rutted roads and beautiful mountain vistas called to the Torgl’s as a home for their retiring years. Yet, Danny was not ready for day hikes and skiing. Instead, they would open a fitness club – their first. Individuals struggling with injuries, chronic diseases, and illnesses would find a place of welcome.
What do the gym owners do for their community?
Tawnya and Danny believe in giving back in a way that encourages fitness for everyone. Since opening, they’ve held two OnPoint Gym Fun Runs, which are obstacle competitions held in the local rodeo arena. Money is on the line for the fastest man, woman, and team. By holding it at a rodeo arena, they generate revenue from seat sales. In the last two years, they’ve raised $15,000 for local charities. Tawnya also sits on the board of two local nonprofit organizations.
What makes training at OnPoint Gym different?
- All members must follow a dress code.
- Each piece of equipment is numbered. The numbers correspond to training programs posted throughout the gym. A member can choose any program and know what to do at every visit.
- Employees and trainers gently redirect, educate, and coach members throughout out their workouts.
How are personal trainers compensated?
Personal trainers are independent subcontractors and keep 100% of their fees. in exchange, they agree to work at the front desk in four- or six-hour paid shifts. During this time, they clean the gym, help with clients, answer phones, and enter data. Tawnya equates it to the way a commercial real estate office is set up. The design keeps the gym spotless and builds a camaraderie between owners and contractors.
What is in the future for OnPoint Gym?
The Torgls have purchased property to build a 6,000-square-foot facility that will serve as part community center, part fitness hub. The expansive new center will offer rehabilitative services and support services for veterans. It will feature salt rooms for people with COPD. Additionally, there will be chiropractic care, self-defense classes, and tanning. The center will include stretching and acoustic pulse therapies, massage, and a large cardio area. Visitors can enjoy an indoor walking path and a café overlooking the property’s lake.
Their vision seeks to build relationships with national non profit associations to bring essential programs to the community. Each touchstone building upon the concept of a health-first, quality-of-life center.
What advice do you have for personal trainers seeking to start their own gym?
- Buy quality equipment — it is your largest investment.
- Take care of the equipment – hire a good maintenance person and use hiqh quality lubricants and parts.
- Choose software carefully. Ask how the merchant account is handled. Read the fine print. Ask if the software sits on your platform or theirs.
- Keep money aside for unexpected start-up costs. OnPoint tucked $50,000 away for additional expenses. In their case, the cash funded rent increases and additional employees.
- Rent more space than you need. OnPoint outgrew its site within eight months, leaving the gym owners scrambling to build their new location earlier than anticipated.
How did OnPoint become a Gym Insight client?
The hard way. Tawnya first contracted with an international gym software company. After charging $6,000 for their “Cadillac” program, the company left OnPoint in start-up mode for most of the year. Meanwhile an even bigger software firm purchased their provider. Limping along, Tawnya soon discovered the reports weren’t running correctly. Customer service did not exist. And. most significantly, she was powerless to stop the continuous withdrawals because the software did not sit on their computer system.
“I did not know to ask how the merchant account is handled, or what control I’ll have over it,” she explained.
After a year, she refused to renew the agreement. Instead of heeding her instructions, the company deducted the fee from her company checking account – without her permission. The fighter in her roared to life. She contacted her banker and an attorney. Once free of the unscrupulous company, she researched the market and found Gym Insight. Our privately held company gives her the freedom to choose her own merchant account. We charge no hidden fees. And we offer a simple subscription model with a money-back satisfaction guarantee.
Gym Insight
We are a gym management software company whose core product is written, designed, and run by gym owners. Our software is easy-to-use and, most importantly, leaves you in control! You select the merchant provider. You handle sales. You run your mission-critical reports. We simply supply the tools to run a gym. Our customers enjoy a comprehensive suite of reports. Organizational control with fully integrated membership and club management software. And strong management oversight with our 24/7 keytag access, software-based members app, the tablet-based Sales Guru, and U.S.-based, always available, customer service. Explore our company through a free demo and learn why we are top-rated for customer service and satisfaction. Call 855-367-4967 (855-FOR-GYMS) and ask for Anthony or Natalia.