Part 3/3
The Gym Insight Member’s App proves not all apps are built the same — our app both saves gym owners time and decreases access theft — a major problem in the 24/7 gym industry. Unlike most fitness apps, ours is free for gym owners. It’s also fully integrated with our gym management software, so communication is instant, secure, and automatically saved to your database.
What’s the Value of Convenience?
One word gym owners consistently use when talking about the Gym Insight Member’s App is “convenient.”
How so?
Just ask Ross Anderson of Legion Training Camp in Clovis, California. A full-time pharmacist, Ross has owned Legion since 2012. Before adopting Gym Insight’s door access system and Member’s App with Digital Keytags, he spent his free time replacing keys and giving in-person gym tours..
Now, members just open the app and scan a QR code to enter. The advantage to a digital keytag on an App? Ross says it best — no one loses their phone.
Other time-saving features of the Gym Insight Member’s App include:
- Liability waivers built into the Member’s App: New clients get an email to download the app, complete agreements, and receive a digital keytag (if enabled).
- Simple credit card updates: Members update payment info directly in the app — no more in-person meetings or asking leery clients for their credit cards over the telephone.
- Instant lock-out of delinquent members: Fully integrated with access control, digital keytags, and member management. One swipe turns off access to the gym.
- Bulk and automated messaging: Notify members about billing, class changes, and more via push notifications.
No More Free Gym Access
Before using Gym Insight, Anderson’s barcode-based access system wasn’t synced with his membership software. If a member quit, staff had to manually cancel them in both systems — a time-consuming process that often led to unauthorized gym use.
Now, when someone cancels or misses a payment, Anderson shuts off access instantly through a single switch.
Gym Insight Member’s App Fits Legion’s Business Style
Even after 13 years as a gym owner, Anderson is still thinking of ways to improve his business. Now, he is helping us improve ours.
Here’s the back story: Anderson built Legion as an autonomous gym. His members expect a hands-off experience. Yet occasionally, a new client needs a tour before committing to the gym. He suggested it would be very helpful if he could unlock his door remotely.
Thanks to his feedback, Gym Insight implemented remote door unlocking. Now gym owners can remotely lock or unlock their door controller from anywhere or from any device.
Ross saves time and closes more sales now by responding to interested clients immediately through this remote feature. He simply takes a prospect’s call, opens the door from his phone, and gives them a guided walk-through. Once the tour is complete, the client may sign up using their phone or the Sales Guru tablet.
Ross stays local and the member receives instantaneous assistance — a very 21st Century win-win.
Happy Clients Stay Members Longer
With the Gym Insight Member’s App, fitness fans can:
- Receive emails from the gym
- Update contact details and login info
- Reserve classes at any location
- Print payment history for work or reimbursement
- Book personal training
- Update credit card info (if allowed)
- Access the gym via digital keytag
More About Gym Insight
Thanks to Ross Anderson for his insights on how the Gym Insight Member’s App helps run a 24/7 gym more efficiently. Since 2008, we’ve helped owners like Ross run better gyms with our powerful, all-in-one solution.
Gym Insight Features:
- Convert memberships
- Manage employees and customers
- Minimize access theft
- Stay informed with detailed reports
- Get U.S.-based support when you need it
From sales automation to 24/7 access control, Gym Insight covers:
- Digital key tags,
- Door access,
- Payment processing,
- Expert data transfers
Call us today at 855-367-4967 for a free demo. That’s 855-FOR-GYMS.
Check out our other Member’s App blogs, Part 1 & Part 2.
Why Our Free Member’s App is Right for Your Gym
Three Reasons Our Gym Member’s App is a Fan Favorite
