Gym Insight is constantly on a quest to create the best, most affordable gym software tools. Much of this involves tweaking our existing software. We know these added features and options ultimately make your gym-owner life more profitable. Here are five gym software tools and updates you want to know.

1) Capture account data even when a payment is declined.

Ever notice a deal showing up in your payment gateway with no record in Gym Insight of it ever happening? Now, an account is created, regardless of payment outcome.

Earlier, our gym software did not create an account if a member’s payment was declined. Either while attempting to sign up for your club via the Internet or by Sales Guru. This meant you had no record of the person’s deal beyond what pinged in the payment gateway.

Now the account is created — giving you the opportunity to follow up with the wayward customer. 

If they do not finish joining, three actions occur:

1. The newly created account will show a balance. 
2. A task will be created to follow up with that member.
3. An internal email is sent to alert you of the situation. 

The client will not get either a welcome email or a digital access key. Still, you will be capable of contacting the prospect to sign them up. Or you can remove the account, if need be. 

Why is capturing an account important? 

It’s an accounting thing. All the financial transactions that land in your payment gateway portal or statements must be reconciled with an account.

2) Find your client – across gym locations.

You’ve finally opened multiple gym locations, but now, searching the database for members is crazy time-consuming. Gym Insight has a solution for this headache: Our Global Search tool now supports cross-location searches. Global Search will initially search your current location. Then it will try any other locations you have, until you’ve found the mysterious member. This is a great tool for finding members at any one of your locations.

3) Feel confident knowing your gym software tools are supported by a U.S.-based customer service team.  

Did you know more than 50% of companies worldwide outsource their customer service?

Well, guess what percentage of our customer service team is located outside the United States? Guess “zero,” and you’ll be 100% right. 

Our entire customer service center is based in the United States.  Additionally, you can be assured our customer support team always picks up the phone, ready answer any question. They are supported by a comprehensive online library of help articles. Additionally, our software is so simple to learn training only takes only three one-hour sessions,.

4) Easily organize past-due accounts.

Written Off tag. Recently, we added a new “Written Off” tag, which is automatically added to an account in collections. The tag appears after the time designated as the write off period has ended. Now you can easily search and locate written off accounts, keeping your files well-organized.

5) Sell new clients quicker with our unique gym software tool — Sales Guru©.

Sales Guru©. Ready for easy online sign-ups from any device? Our gym software sales tool “Sales Guru” can be installed on your tablet. This system ensures privacy and speed in bringing new customers on board!

Sales Guru gym software also:

• Automatically uploads credit card data to the member contract, eliminating misplaced numerals!
• Integrates signed contract info into Insight’s payment processing and member management system. 
• Holds sales presentations, documentation, waivers, and member contracts. 

Gym Insight.

Thanks for reading up on what’s new in gym software. We are a gym management software firm. Our clients are subscription-based businesses, primarily in the fitness world. Like you, they need reliable, 24/7 door access, easy-to-use member management software, and a comprehensive view of their business.

We provides all that and more, including:

• digital keytags,
• cloud-based payment,
• member and employee software solutions,
• sales solutions,
• flexible billing options,
• affordable pricing structure.

For more information and a FREE demonstration of how Gym Insight works, call us at 855-367-4967 (1-855-FOR-GYMS.) Ask for Anthony or Natalia.