In this issue of Hidden Features, we present our newest software update: Recurring Scheduled Payment (RSP), a tool that lets you automatically charge gym services, punch card add-ons, and annual fees. We’ve also added recurring payments to our Sales Guru© membership software – this way you can automate payments through membership packages. Sounds simple, doesn’t it? Truthfully though, this is a game changer. RSP is an essential feature for services requiring regular payments, such as personal training sessions, tanning, massage, smoothie bar access, pickleball courts, towel rentals, and other add-on services. This functionality automates the billing process, ensuring a steady [...]
Read more...
Welcome to our Hidden Features blog, where we introduce tips and tricks you can use to optimize your Gym Insight software. Simplify gym management with these four powerful software features: 1. Automatically Charge Personal Training and Add-Ons Don’t miss out on recurring revenue. Now Gym Insight lets you create a scheduled payment for an add-on service so you can keep growing this profit-making segment of your gym! This feature allows you to automate and manage payment for an add-on (punch card) service, such as a series of tanning sessions or personal training. For example, now you can charge an account [...]
Read more...
Company Profile: Whetstone Fitness, Donnie Whetstone, owner Sometimes it takes a rainy day to see the future. The gym IFBB Pro Donnie Whetstone co-owned was closed. The keys were in his hand. And the darkened building stood alone against a gray sky, waiting for his decision. Now, he thought, I have to breathe life back into it. It’s going to be hard. Eventually, it will be worth the effort. That’s the message this 63-year-old Master Pro Body Builder wishes to impart to our readers. That no matter how hard the struggle, if you have faith in your intuition and a [...]
Read more...
By Sam Monempour, NAI Capital Commercial Real Estate Services, Worldwide Opening a gym/fitness center is a challenging and complex venture with many moving parts. Before diving in, it is essential to carefully plan and prepare for the ever-changing aspects of the fitness industry. Over the years, gyms have gone from standard places of exercise and bodybuilding to a social environment with integrated social media influences, new technologies, new formats of exercise, and many various forms of build-out. 1. Decide gym style and market before signing a lease. The first step in signing a well-designed lease is to determine the type of [...]
Read more...
Guest blog authors: Mariann Murphy, Vice President, Medical Fitness Association Cosmo Wollan, Senior Executive, Synergy Cubed Approximately 45 million adults in the U.S. have a gym membership. Sounds like a lot, but the sad reality is that’s only 14 percent of the population (Source: Realbuzz). Baby boomers alone make up over 21 percent of the population. According to ACSM’s Worldwide Surveys of Fitness Trends for 2023, the number 4 top trend is: “Fitness Programs for Older Adults.” It’s no secret that people are living longer, working longer and, most important, wanting to stay active longer. Tap into your client’s wellness [...]
Read more...
Gym Management Have you considered raising your gym membership rates yet? It’s a scary thought but the truth is inflation is running hot with no signs of cooling off. As a gym owner, you get the big picture: higher fuel prices, limited labor market, and costly commodities. This all adds up to less cash in the bank. And, even though you didn’t start a gym to make a fortune, that buffer between income and expenses — aka your profit margin — is the foundation of a well-run business. Profit is where growth, reinvestment, and risk-taking occur. In order to keep [...]
Read more...
Growth This summer, drive gym membership for college students by offering them a great deal on your awesome club. Last year, we wrote a blog urging gym owners to reach out to cooped-up college students tired of learning online and alone. Your gym would become their oasis – a place to meet friends, expend some energy, and prepare for a new year on campus. A refuge from a rough, COVID-crazy year. This year, the kids are back home for the summer and ready to hit an exercise class or two. Let’s look at some reasons it’s the perfect time to target this [...]
Read more...
We invite you to test our newest product – digital keytags. If you've ever worried about customers sharing keys or have lost business because you can't get to the club in time, this key is for you. Gym Insight's newly released, app-based digital keytags are equipped with a QR code that can never be copied or shared. At the same time, members enjoy immediate, secure mobile access to your fitness center within minutes of sign-up. How does our digital keytag work? Customers download an app on their mobile phones. Embedded in the app is the digital keytag. Your member simply pulls [...]
Read more...
Ensuring your fitness center appears in an internet search engine's local business listing feed is one of the most important marketing steps you can take as a new gym owner. Your health club needs to be on the list when a potential member types in “gyms near me.” Here’s how to make sure you’ve got a shot at the top spot. Which are the top business citation sites? There are literally hundreds national directories, but you need to make sure your gym is listed in the top business citation sites. As well, your gym should be listed on top industry niches. Niches [...]
Read more...
It takes passion to run a small gym. Not just an interest in hanging around weights, but a true desire to be in the industry, to pull it off when so many factors are pushing against you. We all want you to succeed, but what does it take to make it in today’s competitive fitness industry? Who are the ones succeeding? Most Americans are not gym members! Fewer than 40% of people in the United States currently have gym memberships, according to Policy Advice’s research. That totals about 64 million people who visit a club regularly. So although the number [...]
Read more...
Asking for (More) Business After the gym membership sale, what comes next? A fist bump and a calendar check? Excited smiles and vow to “see you tomorrow!” Or, perhaps, just one more ask? Leaping past the traditional goodbyes after a sale and staying in place to ask for referral business is the difference between a good close and a great one. According to consumer research group Nielsen, 92% of people trust referrals from people they know. So why would you not use this moment to secure a name or two of someone who might also benefit from exercising at your gym? [...]
Read more...
Closing the Sale Thus far in our five-part series “How to Sell Gym Memberships,” we’ve shown how refining and polishing your customer interaction can build value in your health club and steer clients away from focusing on price alone. In Part IV, we discuss the most critical step – closing the sale. This is where your newly gained client knowledge really pays off. Closing the sale By now in the sales process with Joe New Prospect, you’ve: Established a strong rapport by using his name frequentlyExhibited product knowledge that cements your authority as a fitness expertDetermined goals and how long he’s considered joining a [...]
Read more...
Price Presentation In our first two blogs in the How to Sell Gym Memberships series, we discussed two critical techniques – how to establish an immediate rapport with new leads and the essential elements of a proper gym tour. In this piece, we explore presenting price. While this can feel like the scariest moment in the sale, it can actually be the simplest — if you’re prepared. Here are the three rules to remember about price presentation. 1 — Limit membership choices. By the end of the gym tour, it’s time to present the price. Start by ensuring your gym presents a streamlined, easy-to-understand [...]
Read more...
Why sell branded products at your gym Have you ever considered selling a branded product in your gym or online? They could be water bottles, hoodies, equipment or towels. Whatever. The point is your health club’s name would be on that item, wherever it travels. All the while, reflecting your gym's unique identity and generating a bit more cash for your company. What is the difference between a product and a brand? Products are what you sell but a brand is who you are. Brands are created through advertising, intent, and creativity. Your carefully crafted flagship image is your brand. The [...]
Read more...
Inclusiveness means everyone If you want to train disabled people or your fitness club could grow by catering to special populations as a market niche, there’s a certification that enables you to do just that. It’s the Certified Inclusive Fitness Trainer (CIFT) certification, which was developed by the American College of Sports Medicine, in collaboration with the National Center on Health, Physical Activity and Disability. It’s about helping people Disability Fitness I’m sure you’d agree that, as a fitness trainer or gym owner, it never hurts to have additional tools in your toolbox. You really will benefit if you can cater to specific segments of [...]
Read more...
