Dear Gym Owners and Gym Dreamers, Your business means everything to us. You are the independent fitness club owner with the courage and conviction to work relentlessly for your own success. It’s a great story, one we cherish hearing every day. At Gym Insight, we sincerely value these long-term relationships with our customers. You feed our most innovative design ideas and keep us excited to create — and re-create — the best gym management software on the planet. This may be because we’re a lot like you — a privately held company growing with a single purpose — to bring profitability, [...]
Read more...
Company Profile: Whetstone Fitness, Donnie Whetstone, owner Sometimes it takes a rainy day to see the future. The gym IFBB Pro Donnie Whetstone co-owned was closed. The keys were in his hand. And the darkened building stood alone against a gray sky, waiting for his decision. Now, he thought, I have to breathe life back into it. It’s going to be hard. Eventually, it will be worth the effort. That’s the message this 63-year-old Master Pro Body Builder wishes to impart to our readers. That no matter how hard the struggle, if you have faith in your intuition and a [...]
Read more...
Welcome to our monthly customer profile. This spring we are speaking with Claude Mumpower III, owner of Iron Mayhem Strength and Conditioning in Bristol, Virginia. He brings an optimistic, growth-focused perspective we are excited to share with you. Lessons learned while growing a gym Mumpower established Iron Mayhem in 2014 after retiring from a career in law enforcement. His first fitness center maxed out at 2,000 square feet, which he quickly outgrew. Unfortunately, Mumpower jumped into his next location without vetting the lease and found an expensive secondary agreement that cost him both time and money. Using that mistake as a lesson [...]
Read more...
Health club owners still need — and want — employees. These friendly faces greet guests, handle minor emergencies, and keep the business running smoothly. It’s the human dimension that adds the zip to the brand. The tough part is keeping these employees busy and on track. Often, as we wrote in our "We Call It 'The Money Catcher'" blog, the only time an employee may start working is when you show up. How can you fix this problem and gain employee buy-in at the same time? As simple as it sounds, it may all come down to making a list. [...]
Read more...
This blog was authored and originally published by CARR, a national healthcare commercial real estate firm. It is re-published with permission. Commercial Real Estate As you evaluate different types of commercial real estate leases when considering various properties for your practice, it’s important to understand the details of a “full-service” lease agreement. Full-service leases are one of the simpler commercial real estate lease structures, as well as one of the most predictable, making them a solid choice for many tenants whose circumstances require relatively constant monthly payments without too many surprises (e.g., unforeseen operating or building maintenance costs being charged [...]
Read more...
What motivates us to exercise regularly? Has your gym figured out the right hook to lure new members? Well, the answer to what truly inspires us to sweat it out might surprise you. Continue reading to discover how incorporating themes of mental health and wellness into your advertising campaign may boost membership sales. Reason #1: Exercise kicks the blues to the curb. As most long-term fitness buffs know, a little exercise goes a long way to reducing feelings of sadness. But for many individuals, exercise is worse than feeling bad. It’s doing something they’re bad at, while feeling lousy. Who [...]
Read more...
Welcome to our newest gym owner business profile. Offered up once a month, these profiles are created to share ideas and challenges between gym owners. Each privately owned gym fuels from a unique set of circumstances. Hopefully, you will find inspiration in their experiences. Gym owner profile: MorGainz Fitness, Pennsylvania It started as a retirement plan. After careers in nursing and police work, Kelly and David Morgan were ready to switch tracks. Always total gym people, they dusted off a business plan written for a college nursing course, and decided to fix a problem. Their small Richland, PA, community did [...]
Read more...
Sometimes the simple stuff is not so simple. Gym equipment is like that. Strength machines and treadmills – weights and rubber decking, right? What can go wrong? Well, in fact, a lot. As any veteran gym owner knows, cables snap and treadmills smoke. Never a good scene. Yet, avoiding such mini disasters is as simple as investing in a preventative maintenance service plan for your commercial gym equipment. To better understand this concept, we turned to Dave Pirri, owner of Fit Service, a New York-based gym equipment sales and service company established in 2004. We asked him to discuss preventative maintenance. Pirri [...]
Read more...
Part I: Which is better…? On fitness forums, I have seen this question posted quite frequently: Which is better, to hire a personal trainer as an employee or as an independent contractor? In the following weeks, I will attempt to explore this question from different topic angles with addressing the very basics. However, I would like to get a more in-depth perspective for my own personal knowledge as a gym owner. I ask for feedback from you, the reader, no matter where you fit in the fitness industry! As a Gym Owner What Type of Personal Trainer is Right for You? [...]
Read more...
After students leave for college and the costly fall shopping season starts, many health clubs experience a surge in gym membership freezes. But these short-term fixes can be costly to a gym owner. With a little planning, though, your fitness center can avoid this seasonal ritual and come out ahead — with happier customers and, maybe, even more personal training clients. Why do members freeze their gym membership? Customers are on the defensive when they're ready to cancel or freeze memberships. Often, freezing a membership is just a polite way of saying “cancel my membership.” The customer wants out but is looking [...]
Read more...
Don Roberts’ Fit 24/7 Gym keeps things simple. His gym does not boast a sauna, day care, or exercise classes. Customers know to follow the rules or get kicked out. And his club is open every day, 24 hours a day, frequently without a single employee on premise. Stripped bare of any extras and run entirely by himself, his 550-member facility in Durango, Colorado, has been profitable — very profitable, he insists — from day one. The key to making money is minimal expenses and 24 hour access. The advantage of 24-hour gyms In a time when nearly 20 percent of gyms closed permanently [...]
Read more...
Online fitness is an interesting concept for a gym. It takes a locally utilized product and turns it into a nationwide or, possibly, a worldwide consumable. It can, ideally, expand your audience well beyond a single zip code. In a sense, it’s as if you’re franchising your own brand. A daunting idea, no doubt. If you’ve risen to the challenge and now offer live streaming, or on-demand through your health club, what steps are needed to grow this business investment? Figure out how customers find you. Intelivideo, a technology company specializing in enabling subscription video businesses, collected data in the [...]
Read more...
Don’t lose out on selling a new customer! When a prospect first walks into your health club, they’ve thought about joining for six months. They’re scared and skittish, ready to leap at any chance to say “let me sleep on it,” or even just turn around and leave, while congratulating themselves on their bravery and effort. Don’t let that happen. Here are five secrets to a great gym tour that are sure to increase sales and create clients excited to join your club. 1. Introduce yourself and ask their name. Use it throughout the tour. Memorize it. 2. Slow down. [...]
Read more...
We’ve all bought something we’ve not used. The question is why didn’t we use it? Maybe it was aspirational – something designed to change us or make us a better person, but actually using it becomes the challenge in itself. Gym memberships are a lot like that – our clients sign up because they have goals and ambitions for their health and physiques. Showing up, however, means facing their own insecurities and lack of knowledge. So they don’t go — ever. Targeting Low-Usage New Members The best time to curtail this sad outcome is right within the first 30 days [...]
Read more...
What if I told you there was $500 in monthly gym memberships sitting in your computer? As an owner of a studio, would you search for it? Well, it’s right there — in the cancelled customer column. Let’s look at how we can bring these old friends back into the fold. Make a Plan to Contact Everyone knows turnover is high in the gym business, and lately that number’s crawled upwards. However cancelled and frozen accounts are a golden opportunity. These customers signed up once. They know your club. Now it’s up to you and your sales team to rekindle [...]
Read more...
