Author Archives: Lawrence Fagan

Fitness Entrepreneurs Find A Friend In Inefficiency

Here's some more economics stuff, but it's golden, so if you're an aspiring fitness entrepreneur, stick with me here. If there were perfect competition, no one would make a profit. The fact is there are hidden opportunities that arise because the gym industry has quirks that make it possible for an enterprising gym enthusiast-slash-professional to make a splash. Getting In The Mix While Standing Apart Even if the biggest McBigBox franchise were to open right across from your studio or club, the fact that it's there might be a sign that you are in the right place and you can [...]

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Promote Your Gym Business By Eating Your Own Dog Food

This One Hack Will Generate Early Feedback Here's a tech term that you can use as a principle to drive your small gym business empire ahead: In tech jargon, they call it Dogfooding. The expression, to "eat your dog food" is not a literal thing, obviously. I don't think that trend has gotten off the ground yet thank goodness. However, if you don't take heed and begin to practice this brand-building principle, you might literally end up sleeping in your back office. Dogfooding applies most intensely when you're attempting to make significant changes. For example, when you roll out changes [...]

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What Small Fitness Businesses And Startups Look Like

It's Not What You Think So, what does a small fitness business or startup look like? From the outside, it might resemble any one of a variety of business models that have nothing in common. Inside it's likely to be a different story. Your business probably has an architecture that fits into a format that any gym manager will recognize, a club with a subscription membership. It's a service business that has consumers for members. You have to deal with a competitive market, fight against lots of similar companies, and also contend with the giants that have unlimited resources. These [...]

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Insights That Nudge Your Membership To Positive Decisions

Insights That Nudge Your Membership If you are an independent fitness business owner, it always helps to find the simple hacks that get exceptional results. Let's look at some awesome hacks to analyze your operational data in search of small changes that give you big rewards. There is even a new scientific way of thinking about customer behavior that might help find the points where a nudge will get your members to get the fitness results they signed up for in the first place. Hacking Members With Nudges The latest thinking in economics (bear with me) is about applying common [...]

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The Challenge To Combine Fitness And Healthcare Businesses

Fitness In The Healthcare Business Prescription Healthcare and fitness are closely related, as you already know, no doubt. There is also a consensus among organizations like the ACSM and the medical profession that exercise is essential to human health, also that technology changes the way we deliver care. As fitness becomes part of medical prescriptions more frequently, it sounds like good news for fitness professionals who have the knowledge and certifications to capitalize on the trend. Before you rush into any healthcare related business commitments, though, make sure you understand the burden of responsibility you'll take on for data protection. [...]

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Employee Retention Requires You Set The Right Tone

When you have the highest possible rate of employee retention it keeps the work and the cost down; it will also reflect in your levels of membership retention too. Unfortunately, hiring staff can be like jumping on a treadmill that's cranked up to eleven; it's hard work that takes all your time and another expense to eat into your bottom line if you have to keep doing it. The point of having employees is to have reliable and competent agents, so you can go home, relax, and sleep soundly at night, leaving them in charge. It is enough hard work [...]

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AR Augments Your Fitness Center For A New Reality

I recently wrote a post about virtual reality and mentioned Augmented Reality, which extends VR into the real world. When you superimpose digital images onto the real world with AR software that makes them interact with your physical space. So, all of this talk about things likes VR and AR in the gym sound like science fiction, but they are coming at us fast. We still don't know how things will play out, but the technology is largely in place it just remains for entrepreneurs and consumers to figure out what works and what they want. VR Enters Your Reality [...]

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Read This Before Starting A Gym Business

The Armchair Stage Of Starting A Gym Business Do you dream of starting a gym or fitness studio? If so you may have made serious inquiries into what it takes. Like starting a restaurant, founding a gym captures the imagination of people at all levels of experience and qualifications. The fitness industry seems like an easy entry; passion is a great starting point. Running a gym is a consumer service business, and there are many resources available, including software like Insight for Gym Owners. Visit the Small Business Administration website, determine your strengths and weaknesses, set your goals and outline [...]

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7 Customer Retention Tips For Busy Gym Owners

Retention, Retention, Retention! The subject of retention keeps coming up on the Gym Insight Blog because it keeps gym owners in the business. In fact, any business that depends on periodic payments and satisfied customers must make retention a priority. As long as you maximize the length of time that you retain your members, you'll minimize the cost of replacing them. Retention touches on issues such as membership turnover and the lifetime value of a customer. So let's review some of the things that you can do to hang on to your clients for the long haul. Build Trust In [...]

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Will Virtual Reality Be Coming To Your Fitness Center Soon?

The new technologies of Virtual Reality and Augmented Reality are set to change the fitness industry if the current trend continues. Both VR and AR have threatened to do something interesting for years now. But this time the promise might turn into VR products that consumers can use. Your gym members may soon demand fitness equipment that allows them to connect to digitally rendered worlds and games while they work out. Digital devices and smartphones have changed the way consumers use technology; they don't think twice about exploring and testing new apps. Keeping up with your neighbor means having the [...]

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Any Channel Where You Find Customers Is The Right One

The Great Marketing Concepts Are Eternal Channels are big in marketing these days. Not that the concept is particularly new or changed recently, but there are more ways to connect to your customers than ever before. I have already written about strategy and marketing, but I want to discuss marketing channels here. Your communication channels for marketing can be digital such as email, social media such as Facebook and Twitter, text messaging and IM platforms, Slack, et cetera. They are also your telephone lines, your front desk, and the script that you have your staff use to close sales. The [...]

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Make A Gym Ownership Transformation Work For You

Sometimes you have to do things that you know will be risky and time-consuming. Risky things are only worth doing if the change that they bring is transformational. That is why Gym Insight has become an expert at helping our customers change from outdated, piecemeal gym management information systems to something that ties your business and membership together. Transitions And Transformations In The Fitness Industry Running a gym is a way of life as much as a job, and if you own the business, you have a calling that takes over your life. If you've been conducting business the way [...]

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5 Insights Startup Gyms Need To Beat The Big Clubs

The Five Forces of Competition The fitness business offers plenty of opportunities for entrepreneurs and trainers to found startup gym businesses. Your gym can compete against established studios and big box fitness corporations; you just have to be savvy about it. The same factors that define competition within the industry will also show where you can make your entrance and your strategy that will grow the business. Any business situation has potential competitive threats. The gym business is no exception. Michael Porter of Harvard University first laid out a catalog of the Five Forces, which every company faces in one [...]

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