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Tag archive for digital key tags

How Amazing is Done by Our Caring Customer Service Representative, Alison.

Employee Profile – Alison Lynch Gym Insight employee Alison Lynch's one-year anniversary with our gym management software firm has nearly arrived and we are so thrilled to have her on board. When we asked Alison to join our customer service team last May, we were excited by her career experience, which included nearly 25 years of customer service and benefits administration with her family-owned insurance company.  We know the best customer service representatives are a hardy bunch and Alison has not disappointed. She comes equipped with nerves of steel, a sense of humor, and the intuitiveness to handle diverse personalities – [...]

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Fit Factory

Yes! You Can Own a Gym and Keep Your Day Job! Here’s How One Sales Analyst Does it Now.

Ready to own a gym but need to keep your day job? It can be done! Read on to learn how one of our clients runs a gym while working full-time. Fit Factory, Idaho – How greatness began In January 2023, Tanner Boudrero fulfilled a lifelong dream - to own a small business. A sales analysts with iFit, an international equipment and sports technology manufacturer, he loved the idea of being his own boss. That vision came true when he acquired Fit Factory in Preston, Idaho. Modestly, despite his lack of experience, he believed his background prepared him to operate a gym [...]

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Digital Keytag Access

Gym Owners, Are You Still Texting Customers?

Gym Insight Member’s App Replaces Text Messaging  If so, you might want to cut that out. The Campaign Registry (TCR), sanctioned through the federal government, has stepped in and created a labyrinth of new rules, procedures, fees, and fines for businesses who direct-message their customers, effective August 31, 2023. Yep, you missed the TCR deadline. Although the overall intent of TCR is to reduce spam messages sent to consumers, the end result for fitness clubs, and other small businesses, is to throttle text messaging. In effect, every phone number your company uses to text customers for marketing purposes must be registered per campaign. One-time fees, [...]

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