Does Your Gym Need a Telephone Number Anymore?

I decided to write this blog after spending 30 minutes trying to find my yoga studio’s phone number. After social media searches turned up nothing, I finally capitulated and sent an email. The next day, I received a chipper response and the requested reservation.  I won’t go into why I needed to call my studio. Like most people, I usually self-select classes and reserve through their online system. A phone call is my last resort. But it got me thinking: Is this just a yoga studio thing or are more gyms and fitness centers opting out of voice-to-voice communication? According [...]