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We Chose a Non-Traditional Executive Assistant and Here’s How it Turned Out.

Employee Profile: George Cox, Executive Assistant Former naval officer Lt. George Cox met Gym Insight’s owner after graduating from Liberty University with a Master of Divinity. Lean and ready to find a calling in the civilian world, his modesty almost got in the way of his becoming our Executive Assistant.   Luckily, we can spot talent, even if it’s not looking for us.  Once hired, we quickly discovered his military training equipped him with a skillset both technically adaptable and highly disciplined — an awesome combination for our fast-growing gym software company.  Today, Cox is the rudder that ensures employees are [...]

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Fagan and wife

Gym Insight Employee Profile — Customer Service Extraordinaire!

Danny Fagan, director of customer service  Here’s the inside scoop — Daniel’s the guy who’s in charge of keeping our customers happy. We count on him to direct a team of U.S.-based customer service pros who reflect our gym-obsessed focus. Then, because he’s so close to the customer and understands their day-to-day so well, we made him our training specialist, too. Here, he and his team ensure our customers know how to use every feature built into the software, recognizing that no matter how well-designed a product is, there’s always a hurdle to overcome.  Read on for the lowdown on Daniel. [...]

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