We’d like to introduce you to one of Gym Insight’s newest software features — User Roles. This enhancement includes seven standard employee positions each with its own staff permissions. From Front Desk employee to General Manager, User Roles provides a streamlined set of responsibilities that simplifies employee management and limits unauthorized access to your fitness club information.
It’s an addition that answers a simple question: Who has high-level control over your club? Now — with User Roles — you do, everyday.
Why Gym Insight added User Roles
We originally built User Roles in response to a request by one of our gym management software clients. This owner found employees increasingly perceived him as significantly wealthier than the average person. Why? Because every day they watched the very successful gym’s daily charges stream across their computer dashboards.
Of course, we know sales numbers do not equal year-end profits. Unfortunately, his front desk staff did not. Indeed, the tension grew to such a degree, he called customer service at Gym Insight and asked what we could do to solve his dilemma.
That’s when our software team broke into action and developed User Roles in response. Now with this Gym Insight feature in place every employee role works within a designated set of permissions.
How are user permissions expressed within Gym Insight?
For example, the preselected permissions for a front desk employee allow him or her to check-in guests and create new member accounts, but not to edit calendar events. By contrast, general managers have nearly full run of Insight but cannot edit payment gateways or add or change other high-level information such as new locations or location names. Conveniently, as the owner, you can also select and deselect permissions within roles according to your gym’s needs.
Most importantly, User Roles establish a firm line of command: owners choose which reports to reveal to managers, general managers, and accountants.
Gym Insight’s seven standard User Roles are:
- Personal Trainer
- Front Desk
- Supervisor
- Manager
- General Manager
- Owner
- Accounting
For a busy growing gym, this feature shortcuts the matrix of choices an owner typically must endure to manage employee access.
Just click the “Compare” button
We’ve even made deciding which role to assign a staff member easier by inserting a “Compare” option on the User Roles page. Just click “Compare,” select two roles, and review their permissions side-by-side. For a PDF list of roles and their combination of permissions, go to our Help page and search for “User Roles.”
If you need a more hyper-specific role than the seven standard, just call customer service. We can customize roles according to your needs. Please just ask for details on this service.
To view and access User Roles within your software, go to the drop down tab under your gym’s home page and click on User Roles. Call us if you need any help adding users or managing the roles. Thanks again for taking the time to read Hidden Features!
Gym Insight
We’ve been designing and building our gym management software since 2008, when we were gym owners ourselves. Today, we’re helping gyms, fitness centers, and other subscription-based businesses run more efficiently by offering the easiest-to-use, most affordable gym software in the industry. If you’re a 24/7 gym owner looking for a simpler way to sign up members or are an ambitious entrepreneur bent on expanding locations, give us a call. We have the tools and technology to get you to the next level. Call 1-855-367-4967 (1-855-FOR-GYMS) and ask for Anthony or Natalia.
