Health club owners still need — and want — employees. These friendly faces greet guests, handle minor emergencies, and keep the business running smoothly. It’s the human dimension that adds the zip to the brand. The tough part is keeping these employees busy and on track. Often, as we wrote in our "We Call It 'The Money Catcher'" blog, the only time an employee may start working is when you show up. How can you fix this problem and gain employee buy-in at the same time? As simple as it sounds, it may all come down to making a list. [...]
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As your gym grows, so does your need for dependable staff. Although good gym management software and 24/7 access can streamline much of the day-to-day operations of smaller gyms, a smiling face behind the counter is always a good way to run a business. That’s a tough nut to find, though, in today’s environment. Since the evolution of what’s been called the “Great Resignation,” finding and keeping employees has become a job in itself. To give you an idea of what some experts recommend, we scoured multiple resources to uncover and share a few good tips to keep gym employees. [...]
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Who Are You? Where You Are Going & The Vision Thing This is a follow-up to the article about the key values that you need to consider in regard to your customers. There are three things which customers value most, in my experience, that I elaborated in the first article of this topic. Beyond that, you will need to decide on your own list of values, because only you know the reason that you got into the gym ownership business in the first place. Likewise, only you can decide on the vision for your organization. The vision statement of your organization sets out [...]
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