Many smaller fitness centers offer specialized services that justify a higher monthly rate. Yet, selling that price requires a more refined approach to customer managment than it would at a cut-rate gym. To figure out the details, we’ve interviewed a Muay Thai studio owner on what it takes to sell and manage high-dollar gym memberships. Read on to learn his four critical steps to managing high-dollar memberships. Step 1 — Sell value, not price Tampa Muay Thai membership is $145 per month. The 17-year-old fight gym sits in the heart of a growing medium-sized city and competes with other martial art studios. To [...]
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Being a great leader to your gym staff is similar to being a great boss or manager in any business where you lead a team. Team management principles are mostly universal regardless of your business, but with some creativity, you can utilize fitness principles you already use every day to hone your management skills and build a strong and cohesive team of employees for your gym. Maintain a good working relationship with your staff. Remember that happy people work more efficiently. It's a fact that employees with the highest mental and emotional satisfaction work harder and more efficiently than employees [...]
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Do you have a back story to how your business started? Do your employees know the why and what-for of the enterprise they work for? Employees need a story that they can focus on and a reason to identify with your small gym business. If that story is something that new employees can buy into, they will become a more effective part of your team more quickly. Meaning is a higher human need that will override many failings. It help's people understand what you're trying to achieve and work harder to get you there. It frames the challenges and purpose [...]
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