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Tag archive for small business

How Digital Keytags Stop Gym Members from Sharing Access to Your Club!

Gym Management  Netflix recently made headlines when it came clean on its subscription sharing problem. Too many users are slipping passwords to friends and family. To rectify this bottom-line problem, they are pivoting to new policies and trying to stem the leak. However, if sharing passwords can make a company the size of Netflix quake, imagine its impact on small, privately held gyms.  For gym owners, the answer to account sharing lies in digital keytags, a QR-embedded phone app nimble enough to save money and build customer loyalty.  Gym Insight’s digital keytags eliminate unauthorized users by providing a dynamic QR code [...]

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Digital Keytags — Ready for Our Most Advanced Gym Access System? 

We invite you to test our newest product – digital keytags. If you've ever worried about customers sharing keys or have lost business because you can't get to the club in time, this key is for you. Gym Insight's newly released, app-based digital keytags are equipped with a QR code that can never be copied or shared. At the same time, members enjoy immediate, secure mobile access to your fitness center within minutes of sign-up. How does our digital keytag work? Customers download an app on their mobile phones. Embedded in the app is the digital keytag. Your member simply pulls [...]

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Do You Want to Own Multiple Gyms?

As a gym owner, you’re a natural entrepreneur. Capable of weighing risks and making decisions. Yet, diversifying companies or running multiple gyms is a difficult leap — powering through even one gym can seem insurmountable.  How can you run multiple gyms successfully? To answer this question, we turned to Troy Barnum, who owns two Total Fitness gyms and a successful ATV ecommerce store. He bought his first gym in 2011 after running other ventures. Here’s his key advice. For a full recount of our conversation, go to our “Gym Owners Podcast” https://www.youtube.com/watch?v=zxZ2Q5ExbQ0 10 Tips for Running Multiple Gyms 1) Expect to work hard. Barnum puts [...]

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4 Mistakes I Wouldn’t Make Twice Opening a Gym

What could be better than exercising every day and hanging out in your own awesome health club? If owning a gym is your dream job — keep reading our blog. The truth is – opening a gym is a lot more than just buying gym equipment and unlocking doors. Succeeding at owning a gym takes planning, perseverance, moxie, and money. Today, we've spoken with experienced gym owners to learn four of the most common mistakes new gym owners make when getting started in the business. Understand your lease fully before signing on the dotted line! #1 — Signing a lease too quickly [...]

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Can Your Gym Be Profitable Quickly? Yes!

Every gym owner intends to run a profitable health club, but reaching that goal can feel impossible. There are, however, small effective steps you can take today to position your studio for a stronger, healthier future. These good habits start by conducting a line-by-line review of every expense and considering new ways to run an old business. Accountants and business analysts recommend printing out a 12-month profit-and-loss statement twice a year (or even quarterly) in order to accurately appraise every company expenditure. Although such effort sounds tedious, watching every penny is the only way to ensure you’re not wasting money. As [...]

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7 Customer Retention Tips For Busy Gym Owners

Retention, Retention, Retention! The subject of retention keeps coming up on the Gym Insight Blog because it keeps gym owners in the business. In fact, any business that depends on periodic payments and satisfied customers must make retention a priority. As long as you maximize the length of time that you retain your members, you'll minimize the cost of replacing them. Retention touches on issues such as membership turnover and the lifetime value of a customer. So let's review some of the things that you can do to hang on to your clients for the long haul. Build Trust In [...]

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Will Virtual Reality Be Coming To Your Fitness Center Soon?

The new technologies of Virtual Reality and Augmented Reality are set to change the fitness industry if the current trend continues. Both VR and AR have threatened to do something interesting for years now. But this time the promise might turn into VR products that consumers can use. Your gym members may soon demand fitness equipment that allows them to connect to digitally rendered worlds and games while they work out. Digital devices and smartphones have changed the way consumers use technology; they don't think twice about exploring and testing new apps. Keeping up with your neighbor means having the [...]

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Any Channel Where You Find Customers Is The Right One

The Great Marketing Concepts Are Eternal Channels are big in marketing these days. Not that the concept is particularly new or changed recently, but there are more ways to connect to your customers than ever before. I have already written about strategy and marketing, but I want to discuss marketing channels here. Your communication channels for marketing can be digital such as email, social media such as Facebook and Twitter, text messaging and IM platforms, Slack, et cetera. They are also your telephone lines, your front desk, and the script that you have your staff use to close sales. The [...]

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Small Gym Business Owners Get The Best of Both Worlds With Automation

I was just reading about some big-box gym managers earning salaries in the high five figures, without having to risk personal wealth or credit. Well, that $80K paycheck probably helps these big box managers sleep at night, even if they're beholden to the bureaucracy of corporate America. So, how as a small gym business owner, do you get the best of both worlds? After all, if independence is good, then independence combined with prosperity must be better! Automation - Building A Gym That Runs Itself The answer has to be in being smart and efficient, and in this day and [...]

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Behavioral Economics For Better Gym Management Results

Do you know what I object to most in the fitness business? It's those big-box chains that sign up members for the low monthly rate, but secretly hoping that customers never turn up to occupy space in any of their one million and six facilities. Low membership fees are fine in themselves, and it's a good thing that gyms give their members the hope of getting off the couch and getting fit. However, it just offends my sense of honor and the principles that got me into the business in the first place. Also, a strategy that delivers premium services [...]

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9 Tips To Keep Your Gym Business Lean And Healthy

Sometimes keeping your small gym business lean is just a matter of tying your proverbial shoelaces, sprucing up your operational practices and squeezing that little bit of extra mileage out of your resources. Even a fundamentally sound business needs to protect itself against the risk of squandering resources and frittering away advantages in a competitive market. Keeping costs down takes a mix of flintiness, shrewdness and negotiation skills. There are different parts of the business that give you opportunities to cut costs. If there is any fat in the cost of creating sales removing it gives you a bigger return [...]

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Gym Membership Selling And Overcoming Objections

Handling Gym Membership Sales Objections And Closing The Deal Fitness was a $17 billion a year industry in 2014, and it continues to grow every year. Your small gym business has every opportunity to make selling a central skill that will drive your business forward. What's more, all of your employees are counting on you to pull through. So, who in your gym is responsible for selling new memberships? The answer has to be all of you! You need your team to understand that their jobs depend on their ability to bring in new members and turn curious window shoppers [...]

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Gym Owner Leadership Approaches Reviewed

Building A Business In Fitness A recent post on the Club Solutions Magazine's website reminded me of how proactive you have to be as a business owner; in the gym management business you live and die by your ability to lead. As an independent gym business owner, you've probably found the key to your success is working with people to achieve a common objective. The goal of your business is to inspire and assist in the growth and improvement in the physical health of all of the people around you. It's the ultimate secret to success in fitness; you have [...]

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Retention Tips To Beat The Attrition Of The Slow Season

Retention, Retention, Retention! It seems like retention is one of the biggest topics here at the Gym Insight Blog. Well, it is a critical issue that you absolutely must address. That's because holding on to your membership is the difference between success and failure in any people oriented business; it's the difference between sleeping in the back office and purchasing a comfortable home with the profits from your successful fitness center. Your marketing goals must be to gain new customers and hold on to the ones that you already have, these are two complementary but different functions in marketing your [...]

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Boosting Revenue Is Great But Keep It Simple

I Am About To Contradict Myself Strange as it may seem, this is a rebuttal to my previous post about boosting revenue. Yes, increased margin is good, but too much of a good thing can take your gym off focus, especially in the early days. Some of the most successful companies have the simplest offerings, i.e., they stick to what they do best. In that post, I gave a list of different things that gym owners and managers can do to boost revenue, based on the various points on the profit and loss statement and how you can leverage them [...]

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