
Abandon Client Retention for A Leaner Business Model
Sometimes it's when you go against the grain that you do your best work. If you're in a competitive marketplace, (and let's face it, in this industry, who isn't?) you have to fight for every advantage. Your membership retention rate is one of those things that can make an impact in the profitability and survival of your small gym business. I certainly don't think small gym business owners should completely ignore how well they retain their membership. However, if you're working on a shoestring budget and living in the back office because you can't pay yourself a salary, maybe it's [...]
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