Measure, Improve & Grow Your Business’ Profit!

The age old adage "what gets measured gets improved" holds a lot of value for businesses. This phrase is often tossed around when you are being convinced to add a metric to your scorecard or in today's world of technology, the dashboard. The basic theory underlying this phrase is that if you can measure "x", then you will improve the performance of your business. But the implementation of this phrase isn't an easy task. Merely measuring a quantity doesn't ensure that if actions are taken the performance will improve. For instance, consider how a rain gauge works. The gauge shows [...]