customer support

How Amazing is Done by Our Caring Customer Service Representative, Alison.

Employee Profile – Alison Lynch Gym Insight employee Alison Lynch's one-year anniversary with our gym management software firm has nearly arrived and we are so thrilled to have her on board. When we asked Alison to join our customer service team last May, we were excited by her career experience, which included nearly 25 years of customer service and benefits administration with her family-owned insurance company. We know the best customer service representatives are a hardy bunch and Alison has not disappointed. She comes equipped with nerves of steel, a sense of humor, and the intuitiveness to handle diverse personalities – [...]

How an Artist is Changing Gym Insight’s Social Media.

Employee Profile: Steven Cole Manning, customer support It takes gumption to work, go to college, and raise a tween, but our customer support pro Steven Cole Manning makes it look and sound easy. He’s one the newest members of our team and has quickly revealed a multiplicity of talents that are reshaping our social media outreach. Hired to support Danny Fagan, our director of customer support, Steven Cole brings an eclectic background as useful as it is interesting. Read on to discover how a gift for gab and an ear for music are moving our software company into the future. [...]