Employee Profile – Abigail Bell Welcome, Abigail Bell, to Gym Insight! Now in her fourth week of employment, we are proud to announce our newest customer service representative came to us from long-time Gym Insight customer Whetstone Fitness, where she was their general manager. Hiring Abigail is a huge win for us. She brings eight years of hands on, daily experience using our gym management software at a rapidly growing club. We feel this practice will be invaluable in her ability to help our customers. Don't worry. We did not steal her! Honestly, we just got lucky. Abigail and her husband [...]
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So, your small gym business is becoming less small, and you're still spending too much of your time personally promoting your business. You ask, "could I get a marketing pro to do this for me?" Good question, it's a positive development that you even need to consider this point; so what do you do? There are plenty of marketing professionals who'd love to work for a fitness center. The problem is likely to be whether you can afford to hire them full-time and to keep them busy. The way that small gym businesses can bootstrap a solution is to be [...]
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Five steps to sidestep a bad economy. It took 16 cameras and a digital key tag to inflation-proof Scotts Valley Gym in Scotts Valley Calf. After that, it was pure gumption. Today, when rising consumer prices are forcing all of us to make decisions as to how and where we spend our money, gym memberships are often first on the list. So how do you ensure your gym makes the cut? Or, if the economy really sinks, how can you be prepared? Should you raise rates to manage increased costs or decrease overhead? Scotts Valley Gym took the second choice. Originally one of four [...]
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When you've been "the boss" for a long time, it can be hard to remember what it felt like working for someone else. You get used to making the decisions, holding the power, and choosing the direction in which you want your company to go. When the future of your gym business lies on your shoulders, you feel that weight every single day. Especially now, with COVID-19 fresh in everyone's minds and the futures of independent businesses everywhere hanging in the balance, you're probably feeling the stress of holding everything together. You might feel like you are the glue trying [...]
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Being a great leader to your gym staff is similar to being a great boss or manager in any business where you lead a team. Team management principles are mostly universal regardless of your business, but with some creativity, you can utilize fitness principles you already use every day to hone your management skills and build a strong and cohesive team of employees for your gym. Maintain a good working relationship with your staff. Remember that happy people work more efficiently. It's a fact that employees with the highest mental and emotional satisfaction work harder and more efficiently than employees [...]
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The fitness trainers that I've worked with over the years have been a very diverse range of people. They share a love of fitness and the drive to help others achieve it. Of course, I'm speaking in very broad generalizations here, but there is another thing that all too many certified fitness professionals have. I'm talking about student loans. It could sometimes be that they followed their dreams and went all out on a bachelors degree relating to fitness, followed by fitness certification. Alternatively, perhaps they majored in something like real estate management, only to find out that they didn't [...]
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Do you want to work in an office cubicle? I didn't think so. I don't either, but if you do, you certainly don't want to be working in a cubicle in the back of a gym. You want to be in a big office somewhere with glass walls, photocopiers, fluorescent lighting and a different necktie for every day of the week. On the other hand, if you want to work at a gym you really don't want to be stuck in a cubicle in the back office. Most people who take up a career running a gym do so with [...]
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