loyal members

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Tag archive for loyal members

Gym Customer Service

What Is Gym Customer Service?

What is awesome gym customer service? Customer service is important for any business to succeed. If you own a gym, your revenue source will be directly linked to your membership base. In order to ensure your gym business survives and remains competitive in today's fitness industry market, you have to consistently provide your members with high quality service. Customer service plays a vital role in member acquisition and member retention — research by IHRSA shows interaction with fitness staff significantly decreases member dropout.  Gym members that are satisfied with the service being provided by your fitness business will automatically come [...]

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"Admit One" vintage tickets

Do Discount Offers Make Loyal Health Club Members?

I've occasionally had some casual inquiries about adding the ability to manage time-limited part-time customers to Gym Insight. That means time selective memberships that use your gym when you have excess capacity, the quiet times of low attendance that comes from the natural ebb and flow of membership demand. I haven't fully written the code to support this yet but, if there's serious interest in the health club community, I would be happy to consider adding an update or expansion module. The Off Peak Trial Period Membership For the kind of offer I'm talking about, here you need a connection [...]

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